I recently had to purchase a vehicle as my Camry was totaled in an accident. I ventured to Toyota South of McDonough, where I had previously purchased my car. Upon reading the reviews, I elected to request Leon Poole as my salesman. Mr. Poole was an absolute pleasure. He was attentive to my preferences and worked with me to get exactly what I wanted. I am now in a Camry and I am loving it! Thank you Mr Poole for making this shopping experience a productive one and stress free! You went above and beyond to ensure that I was satisfied. You are definitely a "Toyota Pro!" Peggy M
I am a regular customer of the dealership (Toyota of McDonough). I have bought several cars from Toyota of McDonough thanks to the great salesman that I deal with Mr. Leon Poole. Leon is an excellent Salesman he he deserve every recognition that is given. There are no words to explain his loyalty towards the customers. I just bought a 2018 Toyota Camry, and I am very pleased with my purchase as always. I brought the car to the dealership to take care of an issue with my new car, and because the detail guys were busy, to keep me from waiting the 2 hours, Leon took among himself and went above and beyond the call of duty to wash, wax, and detail my car himself. My car looked amazing! Just wanted to let you know if you going to buy a new car, Toyota of McDonough is the place to buy it, and don't hesitate to ask for LEON POOLE, best salesman in town!!!!Thanks,Charlene Barnes
Fast and friendly service. Took Trailblazer in for factory recall August 3rd. Everyone was nice and answered all my questions.
I was disappointed in the way the price of my service was handled. Came in for a B1, felt that I got closer to a B2. Manager said I asked for a tire rotation and balance. Don't remember asking for that at all. The car panel said I needed a B1. I felt that's what I should've gotten. The initial cost stated to me was $144.00. With the balance and tire rotation I ended up paying $174.00. I felt that was way over the cost of the average B1. I'm glad the dealership closed because I would not go back again. I've purchased two Acuras and leased two Acuras from Sons Acura.
Stripped the oil plug on my lexus and did out say a word. Put a temporary plug on and sent me on my way. Discovered at my next oil change when dealers refused to touch because of the temporary stopper. It cost me approximately $750 while I was battling Cancer and Toyota did nothing to correct it. Bad, bad experience.
I absolutely love the new management team at Legacy Ford. Legacy Ford in McDonough is my new best friend, Thanks guys!!!!
2nd time I've taken my truck there and the service is awesome. Great people on staff. I'll definitely be going back.
Great experience!! I would recommend any to see Leon. He's a great salesman and has sold a few cars to my family. I would like to thank Leon and EJ for all their hard work. I will be back in the future!Thanks
After this poor excuse of a Toyota Dealer screwed us over and cost us a lot of money they have the gall to constantly solicit us for business with e-mails,postal mail and then have the nerve to call us on the phone to purchase another new car from them again. That will never ever happen. We took our 4runner that we purchased new from them and the extended warranty we purchased from them to fix our differential.They replaced wheel bearings instead and claimed it was repaired. We drove it out making the exact same grinding noise we drove in with. We take it back and they make up another lie that the tires are bad. They refused to do anything else to it. We had to take it to another Toyota Dealer and pay $2603 more to get it fixed. That's right $2603 MORE to replace the differential. They also told us it was unsafe to drive making this grinding sound. This is the letter I sent to the general manager of Toyota of McDonough. "Remove our name and stop sending us any e-mails,postal mail and phone calls. Every time we see anything with "Toyota of McDonough" on it we are reminded what a terrible mistake we made to have ever got involved with such a dishonest irresponsible dealership. After the anguish and expense you have cost us we can't believe that you still send us solicitations and actually think we would ever do business with you again. We would have to be the dumbest people in the world and I assure you we are not. We are in McDonough nearly every day within one half mile of your dealership and share our story of our ordeal with you with as many Toyota owners as we can. They are shocked to hear we had to spend over $2600 to fix our vehicle because of your actions. I am sure the money you ripped us off for will cost you many times that in lost business but I am pretty sure you don't really care either. You proved that in your response and lack of response to the Better Business Bureau letter. I don't want to see any more e-mails,postal mail or phone calls from "Toyota of McDonough ever again" I thought for sure after sending this letter we would never hear from them again, but they still constantly send us e-mails and postal mail and have called us twice on the telephone since trying to sell us a new car again. If the sales department doesn't screw you over,like they tried to do to a friend,but she fought back and then they backed down,that service department surely will. What would have cost us $1186 if they were a honest dealership cost us $3789. This is what "Toyota of McDonough done to us. Of course every one makes their own decision as whether to do business with these people or not. If you do all I can say is "GOOD LUCK."
the GM of Toyota mcdonough was fix the problem.