The food is delicious, the atmosphere is always friendly. The restaurant is extremely great to bring the family or go alone! The food is authentic and reminds me of food my grandma used to make. The staff always gives great service and go the extra mile to make sure I'm satisfied. I highly recommend to anyway who wants a bite!
I just love the atmosphere my wife really enjoyed the drinks and I love the music great place and delicious food, highly recommended.
Once again I get all the way home only to find they screwed up th order again! This is like the 6th or 7th time in the last year that they messed up my order! Pretty pathetic when you can't even make a simple order of tacos correctly. The itemized receipt was correct, what was in the bags though was not! They never seem to have a problem charging the correct amount for your order, filling the order correctly seems to be dificult for them though. Only way to fix this problem is stop going there & I would suggest everyone else do the same. Maybe that would finally teach them a leason!
Bad service from both waiter and owner. This coming from a simple person who doesn't complain. I found a hair baked into my food, and hey I understand and still willing to pay, but the response from the restaurant staff was cold and insincere. Lack customer service skills.
They denied access to a wounded veteran accompanied by his service animal. They asked him and his dog to leave. It's the LAW to allow access. When he called for help, the owner used foul language with those who were also upset. This is no way to thank our wounded vets or to run a business! Besides, the food isn't all that great anyway... B- at best.
In all my 30 years of living in the valley I have never had a bad tamale. Well El pato changed that for me. I ordered 2 dozen pork tamales. They only had 1 dozen. Thank god, because they were horrible!!!! so dry I can not even swallow them. And when I got them they were cold. The only reason I went there is because DALIAS was closed. I will never get tamales from El pato again. DISGUSTING!!!!!
Muy bien la forma que tratan ala clientela, y las gorditas están muy deliciosas.
Tratan vien ala clientela y las gorditas estan muy ricas.
Fantastic place to eat! Very friendly people...outstanding and authentic Mexican food...great environment!
This place needs to take pride in their work. They get orders wrong, even when they repeat the order back to you correctly, and I don't know about you, but I don't relish parking and opening up every pato wrapper to make sure they got the order right.As bad as that is, try being accused of being a liar when simply trying to notify them as opposed to asking for a refund. It seems avoiding responsibility is more important than treating your customers right.