When they discharged my mother to go back to the hospital for IV antibiotic treatment they never informed me they did NOT intend to pick her up back up once she was released. She is considered a critical patient so replacement of her home health care is a very hard thing to do for reassessment and acceptance. So upon her release I was with no home health care. Very unprofessional. If they had at least informed me their intent was not to reassess her and continue to provide services, then I could have had ample time to find competent care. I will continue to file a complaint with the state. I would not recommend to anyone needing critical care for their loved one.
1801 S 5th St. Ste. 117-DMcallen, TX 78503
From Business: PHYSICIAN PREFERRED HHS offers skilled nursing, medical social services, home health aide services, physical therapy, occupational therapy, speech therapy, respir…
This agency was very helpful and helped me get the services I needed after I got discharged from the hospital after my surgery.
This agency does not care about the wellbeing of the client. The staff are unprofessional and ill equipped to do the job of hiring qualified attendants. They do not train nor care if the person they hire knows what they are hired to do-they simply put people in to collect from the State. If the provider doesn't show up one day-the agency doesn't find coverage to ensure the safety and wellbeing of the client. The administrators apparently do not care how the staff is running the agency-if you have a concern and try to contact them, it is impossible. Look elsewhere!