What to Know About: Water Damage »
Some of the next steps to take after flooding damages your home.
1000 N Mccoll RdMcallen, TX 78501
218 Baltic AveEdinburg, TX 78539
No compassion for their residents whatsoever. I should know my Mother was there for three years. The owner/administrator closed the door to her room because he claims that my Mother was removing her clothes and being to loud., which is impossible because they had her chemically restraint. Think …
2109 S K StMcAllen, TX 78503
Great therapists, poor patient hygiene care. My mother has been left soiled for several hours. Patient to nursing staff ratio inadequate. Male staff asked to provide care to elderly women. No cultural sensitivity by administrative and nursing team towards patients.
3201 N Ware RdMcallen, TX 78501
The Administration does not care about the patients. They are only concerned about money. They do not communicate with the family. You can not get anyone to return a phone call. The nurses and certified nursing assistance are very caring.
5215 S Sugar RdEdinburg, TX 78539
From Business: Started in 1999, the Edinburg Nursing and Rehabilitation Center is a 110-plus-bed facility that provides a variety of health care solutions. The center offers nursing services for patients who need personalized therapy programs. The Edinburg Nursing and Rehabilitation Center provides rehabilitation and wound care solutions…
1300 S Border AveWeslaco, TX 78596
From Business: John Knox Village of the Lower Rio Grande Valley, located in Weslaco, Texas, is a retirement community that offers health care services to its residents. It provides a variety of apartments that consist of one- and two-bedrooms, studios, and dining and living rooms. The organization provides a wide range of facilities, suc…
Some of the next steps to take after flooding damages your home.
Mario the "director" of this place is the RUDEST person. ..i called to just ask a simple question. . how my father is doing and he just goes off yelling and blew up on me not allowing me to talk just like the other 2 employees i talked to yesterday. ..they just say they're not saying anything and hanging up before yelling. ..don't trust my father in their hands at ALL! !! plus when i visit the place is so dirty,stinks and patients just like my father are ignored and left dirty or talked to and treated mean....the staff is the worst EVER! ! if you love your family don't put them there. ..if you do.. your sentencing them to death with these coldhearted so called nurses and director. ..got to be more caring and compassionate to the patients and family. .RUDE RUDE RUDE!!! VERY UNPROFESSIONAL 100% I WILL BE FILING A complaint with corporate on all 3 employees! !!! Especially the "director"
DO NOT USE THIS PLACE. Terrible customer service. Terrible communication. Rude to their patients. They leave patients in the hallways and ignore them. They're all about the money.
I had quite the ordeal when I found out that the toilet in one of our spare bathrooms (that is hardly ever used) had a small crack in its tank and it had been leaking into the floor/wall for quite some time. I panicked when I realized that my wall had rotted out. I called and spoke with Rafael and he assured me that PuroClean could take care of my issue. Shortly after this phone call, John arrived and assessed the situation. Within 72 hrs my wall was broken down, sanitized (due to the mold that had been building up), dried out and completely reconstructed to good as new condition. I HIGHLY recommend these guys, they are courteous, know what they are doing and keep their word. Two years ago when my water heated exploded I had dealt with another major restoration company in the area and it was a nightmare. They were always late and seemed to just want to make as much money out of me as possible. From here on out I will definitely call PuroClean and would not hesitate to recommend their services to my friends and family. If you ever find yourself needing emergency services for your home, do not hesitate to call these guys! Highly recommended A+++
I had a water loss at my home. I was under distress didn't know what to do. I called PuroClean Property Restoration Services they guided me on my water loss. They took care of my home as if it was theirs. They dealt with my Insurance company and everything was taken care of and I saw my home even better then it was. I trusted them with what was said was going to be done and I am very HAPPY to say they delivered what was agreed upon and being that my husband was out of town it was nice to know there is a Company I could count on. Thank PuroClean for everything.
Mistakes happen, and when it comes to owning a carpet or rug, mistakes usually mean stains. The plush softness of carpet and rugs comes with a price: the time and care required to clean them. Cleaning your carpet or rugs can require some extra work and special techniques that differ from typical hardwood or tile floors. In some cases, you may even need to hire a professional to get the best results.
For minor stains or routine cleaning, it's possible to effectively treat a carpet or rug yourself. If a thorough vacuuming doesn't get rid of dirt in certain areas, here's how to tackle them on your own.
A number of liquids can stain carpet or rug materials, including wine, coffee, nail polish, or blood, to name a few. Depending on what caused the stain, the carpet or rug's material, and how long it's been there, you may need to use different techniques or cleaning supplies to get rid of it. In general, though, keep the following ground rules in mind for stain removal:
Take these steps to remove a stain as soon as possible to prevent drying.
Some stains may come out with little more than water or a mild soap. More serious stains may require a solvent to make removal easier. The best solvent to use depends on what caused the stain.
-Water-soluble stains: These include berries, cola, food dye, jelly, mud, washable ink, or wet paint. Mix a solution of 1/4-teaspoon nonbleach detergent (or white vinegar) with 32 ounces of water.
-Dark water-soluble stains: Chocolate, coffee, mustard, tea, wine, and bodily fluids often stain much more readily than other water-soluble materials and need a different solvent. Use 1 tablespoon of ammonia mixed in 1 cup of water first. If this doesn't work, try combining one part chlorine bleach with five parts water. These solvents may remove color from certain fabrics like wool, so check with the manufacturer for the best cleaning method.
-Oils and waxes: This would include glue, gum, nail polish, and cigarette residue. The best way to clean each of these varies - some may need to be simply scraped off or, if possible, frozen to make it brittle and then chipped away. Most glue can be dissolved and removed using a solvent like rubbing alcohol. Nail polish may also be dissolved using rubbing alcohol or with nail polish remover containing acetone.
Unfortunately, some stains may prove difficult to remove using household products. In any case, vacuuming and spot cleaning may not be enough to get your carpet or rug looking like new again. That's why many homeowners opt to hire a professional carpet cleaning service on a regular basis, around once every 12 to 18 months.
When it comes to heavy-duty carpet cleaning, you have many options to pick from. The two most common methods for cleaning carpets are steam cleaning and dry cleaning.
Steam cleaning is a common method for professional carpet cleaning, but the name is somewhat misleading. Steam-cleaning services use machines that utilize hot (but not boiling) water in combination with a vacuum. The water is heated inside the machine and sometimes mixed with detergent before being sprayed directly onto the carpet. At the same time, a vacuum sucks up the water almost immediately after hitting the fabric. The hot water extracts far more dirt and stains than would be possible by hand.
Cleaning machines using hot water extraction can be purchased or rented for home use, but they aren't always as powerful as what professional cleaning services use. Improperly drying the carpet may also cause bacteria or mold growth. Professional cleaners also employ a number of other methods to pre-treat the carpet and ensure adequate drying. For these reasons, professional carpet cleaning may be preferable to do-it-yourself methods.
Carpets or rugs can also be thoroughly cleaned using a dry-cleaning method. As the name suggests, there is much less water involved in dry cleaning, which means the carpet can be ready to use in less time. Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.
Before choosing a professional carpet cleaning service, make sure you will be getting what you paid for by asking the right questions and doing your homework.
Again, there are pros and cons involved in using a hot-water-based cleaning service or dry cleaning. Take into consideration not only cost, but how long the process will take from start to finish, including drying time. Also take note of the material your carpet is made from, and consult the manufacturer if possible to learn about the best ways to clean it. If you or your family is sensitive to any chemicals, be sure to keep this in mind and ask about what chemicals are used.
You can find reviews of most professional carpet-cleaning services online, as well as information about a company's specific process, the chemicals used, and cost. It's also wise to ask friends and family members about services they've used in the past to get a recommendation. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them.
Carpet cleaning services will be entering your home, potentially while you aren't there, so you want to feel comfortable with the business you trust with this responsibility. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
If you've found a carpet-cleaning service you can trust, ask to get a quote. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. It's also common for businesses to sell customers on products and services they don't need. Don't hesitate to ask questions if any detail about the quote is unclear.
If you instead want to rent or buy a carpet-cleaning machine to use yourself, you have many options to pick from.
Since heavy-duty carpet cleaning isn't a frequent activity for most homeowners, many choose to simply rent one of these machines. Of course, renting is usually much cheaper than owning a machine or hiring a service, which is the biggest advantage in this situation. But not all rental units perform equally, and some might require extra drying time or the use of special solvents that will cost more. There's also the time and effort that goes into carpet cleaning - renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Also, improperly drying carpet could allow harmful bacteria and mold to grow. Before renting a carpet cleaner, make sure you're up for the task at hand.
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Besides price, take note of the features of a unit and compare them to what you most need from a carpet cleaner. Some models specialize in removing allergens from pet hair, while others may work better on tough stains, for example. Another key consideration: Make sure you have room for it. Some carpet cleaners can be bulky and require ample storage space.
Other features you may want to look for in a cleaning unit include:
Make the right choice in carpet cleaners by considering all the options available to you and how they fit into your needs and budget.