Reserved a room via Expedia and was running behind on the road and inquired on cancelling. I was running late and tired and preferred to get a hotel at my current location on the road. Called the hotel directly and spoke to an employee (M****s) who assured I would not be charged. I ended up getting charged and now the hotel manager (J. A.) states he cannot refund me because I do not have a cancellation number. I am very upset because I asked the employee over the phone TWICE, if I could no longer cancel then I would continue driving and arrive there late in the evening. It is my mistake to not have requested a cancellation number, but I would have expected more out of the manager to look into the matter and refund me the money his employee stated I would not be chraged.
9. Crowne Plaza
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Serving the Mcallen Area
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I highly recommend the Texan Guest Ranch. It's relaxing and peaceful and it's full of amenities catering to everyone. The room was quiet, the queen-size bed was comfy, the water pressure in the shower amazing! The room has a refrigerator, microwave, coffee pot, a big, comfy rocking chair to watch cable tv from, there's free wi-fi too! The outside is gorgeous, manicured lawns, an olive tree field, swaying palm tree and tropical plants everywhere. The pool is pristine and very inviting. There's a workout room, a laundry room. paths to walk around, so many amenities to name. Everything is so clean and the staff is friendly, helpful and does everything to make you feel at home while away from home. They are in their 50th year of business and still going strong and better then ever!
Great Service. Good Deals. I found vacation to cancun affordable and found it on the newlinevacations.com kevin's web site. thanks for your help.