What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
731 N Main StMauldin, SC 29662
Sarks is awesome. My son, who had just moved to the Greenville area, didn't know anyone in the area to work on his car. They worked with him and l…
201 Forrester DrGreenville, SC 29607
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From Business: Updated: Do you have auto glass damage? For windshield, window or back glass repair and replacement in the [city] area, turn to Safelite AutoGlass. Those in Green…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I have had several experiences with these guys unfortunately, and they all ended with my car being back in tip top shape. They take care of their customers like they are family. You're not just a paycheck to them. They guinely care about your experience there. Everything that they have repaired on my car and diagnosed on my car has been nothing short of perfect. I would recommend them to anyone in a heartbeat. Best auto shop in the area hands down!
Horrible experience. They were very inexperienced! I wouldn't go back! Go elsewhere! Do not recommend
I'd give zero stars if it were an option.. TERRIBLE communication skills. Long story short my husband had his vehicle "fixed" by Robbie back in July 2016 for it to mess up again a few months later.. Robbie has had the vehicle since January 2017 with so many excuses to why it isn't fixed yet. Finally gave my husband his vehicle back in March NOT FIXED!! He couldn't drive it & had to take it somewhere else for a diagnosis which resulted in the same issue that should have been fixed the first time!! It's going on June & he still doesn't have his vehicle!!!! Calls, texts, messages, appearances at the shop haven't resolved anything. It's always a sob story to why his car isn't fixed yet or it's always "this week it will be ready" No one answers the phone in the office, he doesn't answer his cellphone, & doesn't answer texts either. It isn't a customers fault to why a business owners business is running crappy or anything else going on in a business owner's life. WE ARE SO DONE!! Legal action will be our next step because like I said communication is nonexistent at this point. I honestly didn't want to leave bad reviews all over the internet but we don't know what else to do. I DO NOT RECOMMEND ROBBIE'S AUTOMOTIVE IN MAULDIN, SC!!!
Sarks is awesome. My son, who had just moved to the Greenville area, didn't know anyone in the area to work on his car. They worked with him and let him bring a special heater hose I had already ordered (it was very hard to find) and they put it on for him, at a very fair price. they also flushed and filled his radiator. I would trust these guys with my automobile repair needs, hands down. Very competent and very fair prices. Several techs there (Joe was one) even discussed a better option of the repair, that would save my son trouble down the road. thank you very much!
Prompt and always on time! Excellent customer service! Would recommend to family and friends! I will be back!
Beware! - this seems like a shady business. I was involved in an accident in Mauldin just before Chrsitmas not 2 miles from the business location. Mauldin police called for a tow truck and these guys show up. I rode back with the driver to the garage/lot and was told I couldn't do anything until the owner was in the next morning. My options were to get my salvaged car off his lot or be charged $25/day (probably not unreasonable) or give him the car title and he would scrap it. I found a nationwide company online that would tow the car and give me a couple hundred dollars for it. When the owner found out that I was not going to deal with him the tow fee was SURPRISE $230 when the Shell station close by charges $65 for tows in Mauldin - luckily my insurance paid this, but I don't understand why anyone would do business with these guys let alone Mauldin police.
Do not bring your car here. Where should I start? First of all the lady who works the phones and desks knows nothing about cars and also does not know how to communicate and keep people properly informed of what's going on with their car. They told me that my pcu was not operating properly and my cam sensor was not receiving voltage. They said that they used voltage from somehere else and attached it to the sensor. I was told this might or might not work. So I get my car back and the next day I noticed the problem persisted. On top of that as I'm driving down the road that same day smoke comes pouring from my hood and I pull over and open my hood. There was antifreeze all over my engine and battery. The hose that runs from the antifreeze tank to the radiator is disconnected from the radiator and my radiator cap is loose. My car continued to overheat after I tried putting more antifreeze in the radiator so I called them. I asked the lady if she thinks they might have done something to cause this and she tells me that the pcu has nothing to do with the cooling system in the engine. I later found this to to false and also that you should not try to "rig" voltage to your ecm. they tried to get me to tow my car back there and let them look at it which they tell me I may or may not have to pay for. At this point I'm skeptical as you can imagine. So I call her to say that a reputable mechanic told me they you should not rig voltage from outside sources when dealing with the pcu. She tells me what makes you think he knows what he's talking about and we dont? I said well for one you told me that the pcu doesn't have anything to do with the cooling system in my car.(2000 Ford Mustang). I told her I wanted a partiAL refund and that I wasn't taking my car back up thereally because they messed my car up worse and don't seem to know what they're doing. She tells me not to call there again. Later that night around 8 30 the owner call me trying to refute his credibility and says he hears I'm accusing them of dishonesty. I tried to explain the situation about the overheating and he keeps telling me that they are not the cause. He was very condescending and kept trying to talk over me to the point I had to raise my voice and tell him to let me finish. He just kept saying a bunch of irrelevant stuff. At one point he tells me I'm probably one of those democratic republicans. At that point I told him I don't know what that is nor do I give a f*** about politics and what does this have to do with my car? He became quiet for a few seconds so I asked him again. He continues with his irrelevant ramblings telling me how much money he has and how good he eats. Then tells me he hasn't had a complaint in three years yet he has 3 terrible reviews on here from last year. Finally I told him good luck with your business cause it's going nowhere but downhill with what you people are doing and hung up.
Excellent service, honest and professional. Extremely good value and has intergrity that's hard to fine at a garage. This guy and his satff are knowledgeable and will use the best quality parts avaialble at great prices. Will do it right and timely !00% satistfied with Jeremy the owner and the five stars customers have given this place is deserving.........
Before Kevin left....many years of good service. After he left it's been downhill. Quotes don't get done. Lady up front doesn't know anything about cars. Return phone calls come two days later. Miscommunication Straw that brok camels back was ....yes he had to replace bearings....then he said have replace other side. Original noise in axle still there...take it two other places and ...you need to replace entire axle...which includes both bearings. Why was I not informed of that in the first place. He said you had to do bearings first to know. That's not the case. He also cussed at my son. Instead of working it out he said he has thirty years experience and he is always right. ....so he lost 6 of my cars and he said he has 500 other clients....I sure hope he keeps them cause I'm not coming back there
Ever since Keven left (the guy before their new secretary) we've have nothing but complaints. Always days before I can even get an answer to what's wrong with my vehicle. We have had lots of minors issues that I have just put in the past but the one I had the other week sent me over the top. I had a noise coming from the back of my car, I asked them to fix it and they said it would cost close to $500. I
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.