Love the family atmosphere! I go for a drink with my wife or lunch with my kids. I always feel treated like family, and they have the BEST Baklava in the state! (OK, I don't know if its the best in the state but its the best I've ever had!)We often go for wings after an event at Butler High School, but also take out of town guests for its cozy neighborhood atmosphere.
Picadeli's is Matthew's own little "Cheers". The owners and staff know us and others. I have seen them add little personal touches for customers (saving the daily paper for an older patron who comes for dinner). We always run into friends. It is the go to place after high school events. The wings are GREAT!
I ordered a to go order for lunch: a sandwich and salad. When I got there, my sandwich was being still being made/cooked. There is a little window where you can see the kitchen and the cooks preparing food. I witnessed the cook eating while he was cooking my food, this was hand to mouth, not washing hands in between eating. Then he takes that SAME HAND and touches my sandwich to move it to the to-go container. I couldn't believe I had just seen this happen. The manager (I assume) came over with my to-go order and asked if I was OK. I then let him know what I had seen. He first tried to give me some excuse that they're hungry in the morning and they're just opening up...LAME. I don't care if they're hungry, they need to eat BEFORE they come in for their shift. Mind you, I put my order in when they opened which was at 10:30AM. He then asked what he could do for me. I asked him if my sandwich could be remade, he said yes. He personally remade the sandwich himself. I then paid while he was finishing up my sandwich. No discount no nothing offered. He brought the newly made sandwich. He then said he understood my concern with the hand to mouth issue. He tried to assure me that they were clean, they had a clean kitchen...ect. I DON'T CARE, you just don't do that plus that's how diseases and illnesses are passed around. While he was telling me this I looked up and had seen the cook glaring at me through that little window. Believe me, I will NOT be going back. Unfortunately, It looks like it might be a common practice because the cook looked all too comfortable doing this, almost like he does it all the time.