Richair Comfort Solutions
6106 Maurice Ave, Maspeth, NY 11378
The Comfort You Want, The Quality You Expect
We are a HVAC contracting firm with a rigid eye for quality and customer service. We constantly encourage our customers to take advantage of the latest technology - more efficient, comfortable and safer for the environment products.
Our company has been running (and improving!) since 1990. We are very proud that our growth and success are entirely attributed to customer referrals for to our exceptional quality of service.
Our Goals & Philosophy
We believe that strong business is always based on happy customers. Our thinking is that the only way our company will continue to gain respect and a well-known name is by providing a unique, and positive experience with each and every job.
From a simple phone call question, to a complex comfort system installation and management projects, weâ€™ll be there to help you every step of the way! You can expect us to:
We specialize in ductless mini split systems, air conditioning and heat pumps, accessories for ductless air conditioners installations, filters and parts, concealed mini split systems, low wall mount minisplit units, tankless water heaters, tankless and wallhung boilers, high efficiency condensing boilers and more innovative choices.
We are fully insured and licensed, and our technicians are real professionals when it comes to ductless and tankells technology.
Top Reasons to choose our company:
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Local: (718) 894-8474
Serving Maspeth, Middle Village, Briarwood, Forest Hills, Rego Park, Fresh Meadows, Flashing, Bayside, Ozone Park, Richmond Hill, Kew Gardens, Long Island City, Greenpoint, Glendale, Ridgewood, Astoria, Elmhurst and other areas.
We are conveniently located off LIC, Exit 18 (Maurice Avenue), one traffic light away north from LIE
Showroom featuring latest ductless mini split air conditioners, ductless heat pumps, tankless water heaters, tankless wallhung boilers, electric radiant heaters, water filtration systems, RO water filters and other high efficiency equipment
We are conveniently located at 6106 Maurice Avenue, Maspeth, NY 11378, feature free parking
I have signed the contract with Richair Comfort Solution on Feb-14 2018 and the very next day I called Richair Comfort Solution to cancel this and I spoke to a man named Louis. We agreed on full refund as I was fully within cancellation rights and Mr. Louis advised me that it will take about a week for the refund to appear in my bank account. Since it didn't, I followed back again with Louis and he asked me to give it another few days. I have waited another week and since I still did not get my refund I called back and asked for Mr. Louis and at that time I was told that Louis is no longer with Richair Comfort Solution and I was transferred over to a manager Amanda where I explained the whole situation and Amanda mentioned she needs Regional Manager approval for this and will get back to me. Eventually refund was approved minus $310.15 for re-stocking fees. It took numerous emails back and forth between me and Amanda where I tried explaining this over and over again that I requested this to be cancelled the very next day with Mr. Louis when he was still with Richair Comfort Solution. Over the next 5 weeks this case is being escalated from Manager Amanda to Regional Manager to General Manager and eventually to owner Boris. Long story short they refused to issue me a full refund despite the fact that I requested this to be cancelled the very next day!
I am very disappointed on Richair Comfort Solution tactics regarding this case and lesson learned here. When you need to cancel your order (even if it's the next day) don't just call them - you need to go over to them and request this in writing otherwise they will lie through their teeth and refuse to issue refund.
The service was incredibly good. They installed two mini ductless mitsubishi units in our wine store, Blue Angel Wines. They showed up on time, even adjusted their schedule to meet our store's hours last minute. Sales people are knowledgeable and helpful. So far the system works extremely well.
It was ale assure to work with Peter D from Richair. He is extremely knowledgeable about the ac/heating units that we purchased. The whole team was very professional including the installers and service technician. We purchased three Panasonic units. They are working quietly and efficiently. We highly recommend this company to others.
I want to say thank Richair Comfort Solutions for making my home energy efficient with the ductless air conditioning and heating system that your team installed. Unfortunately Hurricane Sandy came and destroyed all the air conditioners so I thought it was time to find a better solution. I called Peter D from your company Richair and he was terrific. He came to the house and reviewed our situation and helped us select the units that would work for us. The units look great and are extremely quiet. I look forward to savings on my gas and electric bill. Your professional team from beginning to end were outstanding. I am extremely satisfied with the installation and the units (total of 4 inside and 2 outside). Thank you for a great product and employees that know their jobs well.
These guys did a great job, start to finish. They installed a ductless mini-split system in my pre-war apt. building last month. Fred Budla, the salesman, was terrific. He explained all the options to me, came to my apartment, and must have sent me 20 different estimates when I kept changing my mind. On the day of the installation, Fred came by to ensure that everything was going smoothly. The installation team was courteous and professional. When a neighbor later complained about where condensation was dripping, Rich Air sent someone out to redirect it (at no charge) for me, a job that took a couple hours. The price was competitive with the other companies I called, and they recommended an electrician who's also a stand up guy. Well done.
07/24/2011Provided by Citysearch -
I called numerous companies for an estimation to install new ductless air conditioning system. The Richair Comfort Solutions appeared the most professional and knowledgeable. Richair' consultant patiently spent time explaining my options and which ductless mini split systems are available today. I took their advice and I am really happy with my new ductless system. This fall I will buy tankless water heater or tankless boiler from them. I am sure Richair is the right choice.
Fort Lee, NJ 07024
01/19/2011Provided by Citysearch -
They are ductless and tankless specialists! Since the company establish in 1994 it grew to become a true leader in Queens, Brooklyn, Bronx, Long Island, New York City and Bergen County, New Jersey. Their growth and success are entirely attributed to their exceptional installations and service/repair quality of ductless mini slit air conditioning, heat pump systems, tankless boilers and water heaters. Highly recommend to all!
I was recommended to Rich Air Mechanical as I was reluctant to pay hundreds for buying a ductless air conditioner from AJMadison and this was the company that helped me out. So when I asked for a quote they have not even gave me it telling me that this is not even necessary as the price for Fujitsu air conditioner already includes the service costs! Hardly to believe but they kept their word! I think I can't not leave Rich Air Mechanical - one of the best air conditioner seller in New York unpraised. The guys know what they do and they do it professionally.
11/26/2009Provided by Citysearch -
From the first call to Richairmechanical the experience has been nothing but positive. I worked with the guy.. I assume his name was Tony.. well, he's the manager there and he was incredibly kind and helpful. All my questions were answered and he ensured my that the quote won't be changed after the item is delivered and installed. So the price stayed within my budget. The crew was skilled and professional and definitely they deserve praise. The best New York ductless air conditioners selling company!
This contractor is outstanding. The sales representative came to my house three times and explained everything in great detail. The installation crew was exceptionally skillful. Overall, this was a very positive experience and I look forward to installing two more units in the spring