525 N Cedar St, Mason, MI 48854
Fax: (517) 676-0205
Fax Number: (517) 676-0205
TollFree: (866) 487-1257
TollFree: (866) 840-2047
Bike Parking: Yes
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03/21/2012Provided by Citysearch -
I took my 1986 Honda Shadow 500 in to replace the clutch. Everyone was very helpful. There was a slight misunderstanding when i first arrived, but they bent over backwards to make it right and get me safely back on the road. I am very pleased with their work and their customer service.
The store manager is newly promoted and doing a great job running the store. The part manager is also new and did everything he could to make my experience there a positive one.
I rode 2 hours to get the best price and was not disappointed.
02/23/2011Provided by Citysearch -
Bought a new HJC helmet for a Christmas gift. On Christmas morning when it was unwrapped there was a crack in the back of the helmet. Returned it to Groves right away who would not exchange it or fight with HJC on our behalf. They said we ran over it or crushed it.
There is not a scratch on the helmet except for the crack in the fiberglass. They did offer to sell us another helmet at cost...LOL
We are stuck with a defective helmet with the decals still on it in a brand new box. They do not stand behind the products they sell or behind their customers.