Went here a couple days ago and I experienced some of the worst service I have ever received at a restaurant. We called ahead because there were 6 of us and when we arrived the hostess said they were getting our take ready, they even got our menus ready. Then they decided to seat a group of 10, that was a walk in after us. We asked why they got seated before us and we were told that they have a hard time seating a table of 6 but they can seat a table of 10. I think someone flunked math class unless they changed the fact that 6 is smaller then 10 and would nicely fit at a table that seats 10. We ended up going to Shoney's and their service was excellent.
I recently visited ruby tuesdays for the first time over the weekend. The service and food was pretty good. However when checking my bank account the following day I noticed the waitress charged me for an additional tab that was not mine. It is now going on day four and I have yet to be refunded my funds nor have I been compensated for my troubles. I can't seem to get a refund in a timely manner yet it seems that they can keep charging my card that has not physically been at the restaurant since over the weekend and fee of $28.00. Thanks to this location and the mount of mistakes and charges to my card I am now left with overdraft fees. I will never go to ruby tuesdays again and I suggest you pay in cash when going to this location.
I purchased 2 gift cards online from this restaurant. They offered bonus gift cards for any purchase over $50. But the 2 $15 bonus gift cards were nowhere to be seen. An email and phone call to the support center went unanswered. Buyer beware. Purchase your gift cards at your local store and save yourself the headache of paying shipping fees and the aggravation of a company who uses false advertising to get your business. Shameful!
MISERABLE, took my 15 year old Nephew there Sunday night after we worked all day. We had only drank water all day and were very hungy. Both had Artichoke Dip and Triple Play. This was 9pm. By 3am both with vomiting, diarrhea. The shrimp tastes a little off. Manager contacted in person Monday, in denial, too bad, this has to be handled by corporate. Corporate has a leave message and wait policy designed to wear you out if you have a complaint. This company is very bad in its customer service. Never again, and ill tell everyone.
Roll out the red neck carpet, the best damn breakfast bar in Maryville. Steel guitar soundtrack, 1975 decor, and a "take it or leave it" attitude. A welcome exception to all the pretentious trash passing for restaurants these days. I'd skip the sea food but if its biscuits and gravy you're after, welcome home. I love it
consistently good food at good prices in marvyille
heard a lot of great things and the food was good. it's expensive though so be prepared
This place used to be good a few years ago but they have really gone downhill. The service is terrible, the food was mediocre at best, and it was over priced. Let me give you a rundown off our experience this evening: First off, the place was freezing. I know a lot of restaurants are, but my wife had to get up to go outside at one point because she couldn't take it (and no we are not elderly). They had a prime rib special but I had to ask about it because the waitress wasn't going to tell us anything. In any event we all decided on the breaded fried chicken dinner since I have had that there many times over the years and liked it. The waitress then comes back with our drinks and bread. The bread is half of a tiny loaf (for 3 people) which equates to about 1 1/2 square inches of bread a person. I mean at that point why even bother. We then get our meals and the chicken was all breading and not even done all the way. The coleslaw I had wasn't even cut. I had to put it on a dish and cut it to even eat. The cost for this horrible dinner experience: $54. We won't go back there again. There are far better restaurants out there for the money. In fact, I signed up for a yp.com account just to write this review. I'm hoping others read it before going there.