2408 E Lamar Alexander Pkwy, Maryville, TN 37804
TollFree: (877) 292-6564
Parking: Free, Private
Wheelchair Accessible: Yes
Pets Allowed: Yes
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I will not recommend my friend's to cycology bikes for maintenance!!! I took an expensive carbon fiber bicycle to them for work which I specified in detail!
They failed to follow my instructions and left much of it undone. But what they did work on was incorrectly done (overtorquing) in several places.
They allowed a mechanic trainee to work on my bike. this should not have happened without my permission! I was very dissatisfied and theyeven overcharged
for the work (in my opinion) .
I had to take my bike to another LBS where they corrected the problems created by
the beginner mechanic, and the LBS correctly tuned and serviced my bike all for less
than half of what I was charged at cycolgy bikes.
Last of all there was an employee named Lindsay who was a smart mouthed and rude person! After her rudeness to me I would never consider buying a bike from Cycology bikes. So I simply had a bad experience in dealing with them!!!
08/14/2010Provided by Citysearch -
I love this shop. I am new in town and had my bikes shipped directly to them. They assembled them, tuned them up and gave me a discount. Now that's customer service. The staff are very helpful and I can't wait to go on one of the Thursday rides. Best part of finding this shop, they are just seconds from my house. Cycology, ya'll ROCK!!
02/11/2009Provided by Citysearch -
I am not alone in my poor experiences with this shop. I and several friends have been intentionally misled by the staff including the owner, Tim. When looking at a bike, Tim will overestimate what needs to be fixed to try to rope you into a costlier repair than needed. He has done this repeatedly with myself and I have several friends with similar experiences. He is rude, dishonest, and just plain unpleasant. There are much better bike shops in the area (Cedat Bluff, Bike Zoo), and nice, honest people who deserve your business far more than Cycology and Tim.