This place is terrible. We visited the restaurant the saturday after thanksgiving. Was my wife, child me, and my parents. My mom went to use restroom and said it was disgusting. The toilets were full, floor full of water where they had overflowed and tampon on counter. Mom said something to worker on way out of restroom and she said she knew (as if this was normal). Dad order wings, they were extremely overcooked and tough with no meat. My food was barely warm, daughters fajitas were warm at best with no taste. The fajitas did come come out sizziling (we could actually pick up fajita skillet as it was not even hot). Manager just said he cleaned bathroom and was no big deal. I asked if he had them checked every hour and he said yes. I told him no way and about food. He just wanted to argue. Asked for corporate phone number and he refused to give it. Asked for district manager number and he refused it as well. Asked for owner name (both this manager and owner had same name) said it was his father who owned this location. (Manuel)
If your wanting authentic Mexican food this is your place to stop!!! I always get 2 steak tacos with cheese and avocado their guacamole is out of this world and if you need something refreshing definitely try their homemade juices and drinks I promise you you will not be disappointed!!! Amazing!! The owners are super nice people as well ;) LOVE THIS PLACE!!!!
Me and my wife carrie went for lunch today the food was so delicious . The atmosphere was excellent.
This was my 2cd time there, I thought I'd give them another try. Food was terrible again! Won't return!!
I will be going there 4/23/2016 today to rate this resturant hopefully i hope its better than the reviews are showing but for now i will leave it 4 stars
Service suck me and my husband were here for over an hour before we got our food mine was cold we waited almost another hour for the check we will not be returning here again
My husband and I went here Saturday to celebrate our sixth yr. anniversary for dinner. we are usually pleased with the service and food but that wasn't the case on the 25th. our waiter got my husbands drink wrong, then he argued with me about the drink order. also when we placed our order my husband said no lettuce and when the plate came out so did the lettuce! I was upset because the waiter even repeated what my husband said and even wrote it down. will think twice before going here again.
don't eat here unless you eat roaches
we eat here once a week with our small group and we love it! great service and selection. it's never crowded either which we like since we're there with a group
Been going to Panchos for years! We love the food and the people are friendly.