The staff here were absolutely rude ! I rushed from work to get here on time before 4 o'clock when they stopped doing urine sample tests and checked myself in at quarter till and they made me wait 45 minutes and tried to tell me they would not give me a urine sample test because it was after 4 even though I was here beforehand. In the future if I have to use quest diagnostics I will not be going back to this location
If you get the good technicians, it will be a great experience. If you get the crabby one, you will never want to come back. She is horrible. My husband agrees and given the other review, it appears we aren’t the only ones who cringe at the thought that she’ll be the best ne that calls you into her room.
I want to say that I have been to this facility a few times and I wish I could have given a higher rating but one of the "older" women there has a TERRIBLE coldness and rudeness about her. I don't remember her name, I think it was Marie or Maria, but she is OLD and has short brown hair.. I explained to her today, if you are NOT ABSOLUTELY sure you can draw my blood then I will wait for Michelle (SHE IS EXCELLENT). This woman did not even face me, told me facing away from me, "you can wait if you want, s'up to you." WOW! She said, "you are gonna have to wait a bit, I am dealing with another person." Then why even take me back there to that area???? I did not realize that Michelle does not go in until 8:30am, if I had known I would have saved myself the PAINFUL wasted attempt by this woman. She told me to go sit in Michelle's room and wait until she gets here. I did that, then the other older woman, I think Barb, told me I have to leave that room just a few minutes before 8:30, I was just rolling my eyes. Michelle got there, she actually did the draw (again NO PAIN and got it the FIRST time).. she is a HUGE asset to this place, the other women...... well... not in my opinion, especially the first lady... If you want a professional if you are a hard stick in drawing your blood, wait for Michelle... I hope who is in charge actually reads this and makes HUGE changes... Michelle should get more money and the other ladies go home...Sherri