Stryker Brothers Automotive

These guys are amazing! They stand by their work with the best work ethic I have ever experienced. They fixed and electrical issue with my car and the same issue started again the day after I got it back from them. Not only did they tow it back to the shop for free but also kept the car and found the problem free of charge to make sure I really got the fix I paid them for. I have never seen a business so committed to the quality of their work. I would absolutely trust them with any future car problems

Summary:

Stryker Brothers recommended a very expensive repair that my vehicle didn't actually need.



Full Story:

My Durango died on a Thursday in front of Auto Zone. The employees said they thought it might be a sensor, so I decided to get the car into a mechanic right away instead of wait for our friend who normally repairs our vehicles because it was likely going to be a quick, inexpensive fix. I chose Stryker Brothers because it had the best ratings out of nearby mechanic shops, so I was expecting honesty.



They said they'd diagnose the car and get back to my on Friday, which they did, at which point they told me that they'd discovered that my head gasket needed to be replaced, which usually runs at least $2500, and that with the miles I had on it (140K, so really not too high) that they'd recommend a full engine replacement instead of the head gasket, which would be more like $4000. That's more than the Durango is worth.



Well, our mechanic friend could do the head gasket for way less, so I got the Durango home, but when he looked at the printout of the test they did, he said that a head gasket is only one of a few potential problems that the test result could mean, and it's the most expensive problem. Instead of doing further testing, they just gave me the most expensive option and recommended the most expensive fix for it! A cheap test that our friend did showed that it was NOT the head gasket, and that the car really just needed a thorough tune-up and more transmission fluid--way less expensive than a head gasket.



I was very disappointed with their not doing further testing and in trying to recommend the most expensive thing they could potentially get me to do. I would have paid out to fix the head gasket and still been left with the same problems. At best, this was a serious oversight on their part, and at worst it was outright dishonesty to try to make more money off of me.

I have been a regular at this Goodyear for the past 4 years and I will not go anywhere else. These guys are honest, fast, and good all around. All their customers are regulars, this is a very good sign if you ask me:)

Have been taking my cars there for both repairs and tires for 15 years now and they always provide great service.

I recently went to another service center (closer) and the quote they gave me to replace a pulley and belt was high. Took the car back here and it was $155 less and they got it done the next day while I waited.

I would highly recommend this place