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American Patio Covers Plus

Map & Directions
(3 Reviews)

14219 Smokey Point Blvd Bldg 4s, Marysville, WA 98271

(360) 658-7281

CLOSED NOW
Today: 8:00 am - 4:00 pm
Tomorrow: 8:00 am - 4:00 pm
15
YEARS
IN BUSINESS
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General Info
Greenhouses * Hot Tub Covers American Patio Covers Plus is a leader in Patio Cover sales & installation with unsurpassed customer service. Besides protecting you from the sun and rain, our attractive, maintenance free, covers filter out harmful UV rays, and extend the life of your deck and outdoor furniture. You're left with soft, cool sunlight under a cover that doesn't darken your adjoining living space.
Hours
Regular Hours
Mon - Fri:
Extra Phones

Phone: (360) 651-7339

TollFree: (800) 556-0079

Brands
Porch Enclosures, Swedge Lock
Neighborhood
Smokey Point
Categories
Patio Covers & Enclosures, Altering & Remodeling Contractors, Awnings & Canopies, Deck Builders, Home Improvements, Patio Builders, Sunrooms & Solariums

Reviews

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Bob C.

09/11/2019

Overall
Expertise
Selection
Service

Really confusing, got what I wanted without trouble, but to get help after the sale is impossible. Have called for help three times over the summer, no return call.

Bradfo

05/23/2012

Provided by Citysearch - 
Overall
Poor installation, poor customer

Poor installation, poor customer support. Once they have your money, you are on your own.

Mark421

08/19/2011

Provided by Citysearch - 
Overall
Difficult to work with, didn't listen to my need

I chose APC in Marysville because they specialized in what I was looking for, and were also local. I had an existing deck covering that was leaking, and wanted to replace the plastic panels with new ones.

I spoke to Tom and reviewed my issue, and he described the products they offered. He had a ""hard sell"" method that was annoying, so I decided to ask specific questions about his products and cut the conversation short. I was very interested in his products but I found him difficult to direct him away from his ""script"" to helping me solve my issue.

I armed myself with some photos of my patio roof frame hoping it would help clarify my need and returned a couple days later. I met another sales person there and I began to describe what I was looking to accomplish.

He seemed genuinely uninterested in my need and launched into a similar hard sell sales pitch about his product. I am not someone who enjoys sitting through this type of sales talk, so I continued to redirect him to answer my questions regarding my need. Each time I did so, he became increasingly and visibly agitated, telling me ""I?ve been doing this for 30 years!"" and ""I have been answering your questions!"".

After just a few minutes of his continued sales pitch that had little bearing on the solution I was seeking, he suddenly told me to ""take your things and just leave"". It was a rather surreal moment, but it suited me just fine because this was clearly not a company I could work with. He also belittled me as I was leaving, which I found amusing at that point.

I ended up contacting an out-of-sate vendor I found on the web dealing in the same material. They listened to my needs and answered my questions with courtesy. I will be ordering $4000 worth of material from them as soon as I finish preparing my roof frame.

My visit to APC was very disappointing to say the least. I would not recommend using APC for your patio roof needs, especially since there are many other vendor options available to fill this need that are willing to listen.