Carol House Furniture
2332 Millpark Dr, Maryland Heights, MO 63043
: (636) 225-3666
No coupons available
We were in very bad need of a mattress. Our old one was 12 years old and causing us back problems. We called a few places and they wanted to charge a delivery charge AND charge to take the old mattress away. So, my husband decided to call Carol House. He spoke to Jonathan K. who was very nice and helpful. Right away he said delivery is free and it is free to haul the old mattress away. We did not want to shop in person so my husband asked if we could purchase the mattress over the phone. (At some places you cannot). He said sure you can! We looked online and found the one we wanted and put 20 percent down via credit card. The rest to pay ( cash or check) upon delivery. The salesman made it clear to my husband several times that the sale is final once it is delivered. No returns. At first he gave my husband a delivery date of about a week after the order. Jonathan then talked to his boss and said they could deliver it in two days! We were happy to hear that. A lady called the day before and gave a three hour delivery window for the afternoon. The next day the delivery guys came a little before 2p.m. They were polite and watched for the door frames as so not to damage anything. I never saw two delivery guys so careful. They wrapped the old mattress with the plastic wrap from the new mattress. We paid them and they were on their way. It is a very good quality mattress. The salesman warned my husband it might take over 30 days to get used to. I think 30 MINUTES to get used to was more like it! No more back aches and sleepless nights. Carol House is a bit pricey but like the saying goes, "you get what you pay for". After all, we did business with Carol House "because we like nice things" This was our first purchase from Carol House but I doubt if it will be our last.. P.S. I love the commericals, especially the earlier ones. -- Linda & John
We have purchased furniture for our home for over 20 years from Carol House. We have always been able to find what we need and like. The sales staff is always very helpful and the delivery people are very professional. The quality of furniture is fantastic. We would recommend Carol House to anyone who is looking for great furniture at a great price.
We had a good experience at Carol House. Went to about 4 other stores without finding many options for platform beds. We even had one store tell us we wouldn't find what we were looking for. We were impressed with Carol House's bed selection and found one we liked.
Carol Hose is my favorite furniture store and maybe my only furniture store. I have purchased items here twice and been very happy with the furniture and the whole experience. My salesman was Shane and he was very helpful and knowledgeable and pleasant. What I really liked was that after showing me the furniture I was interested in and answering my many questions, he told me if there was anything else he could help me with , just let him know. He did not hover and was not pushy and when I did have another question, he was nearby.
I love Carol House furniture. It is very good quality.
Yesterday I visited the newly remodeled Carol House location in Valley Park. The staff was very friendly and helpful. I ended up making a few purchases and was very happy to discover they would hold my items until I move into my new place...free of charge! You cannot beat the quality and service Carol House provides!!