Unfortunately an establishment that I have used on and off for years has not held the quality of service that I use to get. Below is a list of issues from my visit today. - windows still dirty (same rag used for whole car so tire shine ended up on side windows)- tires still look dry even after tireshine applied.- employee takes key out of car puts in his pocket and forgets to return it... hmmm- manager refused to fix issue because I was justified upset and told him about it. By the way they are under new ownership. Definitely not a good experience. Please do yourself a favor and take your vehicle somewhere that understands what attention to detail and customer service is. This is a prime example of donut right the first time and there won’t be issues like this.
I'VE BEEN GETTING MY CARS WASHED HERE FOR 31/2 YEARS. LAST TIME I WENT IN TO GET MY MAZDA 6 WASHED THEY LOST MY FLOOR MAT AND I WAS TOLD BY SCOTT LAGESSIE THAT HE HAD TO TALK TO THE OWNER AND HE WOULD CALL ME BACK IN A COUPLE OF DAYS. THREE WEEKS PAST, SO I WENT BY AND TALKED WITH SCOTT AND AGAIN HE TOLD ME HE HADN'T HAD A CHANCE TO SPEAK WITH THE OWNER . THIS REALLY GOT ME TICKED OFF BECAUSE I DON'T KNOW ANY BUSINESS THAT AFTER 3 WEEKS THE MANAGER HADN'T SPOKE TO THE OWNER, I REALLY THINK SCOTT IS A LIAR, BUT THAT'S JUST MY OPINION. ANYWAY I GOT UPSET SAID A COUPLE OF WORDS AND SCOTT CALLED THE COPS ON ME. ITHIS BUSINESS WOULD LOSE A 3+ YEAR CUSTOMER, FOR A FLOOR MAT FROM A JUNKYARD BUT INSTEAD SCOTT JUST DECIDED TO LIE TO ME AND NOT MAKE THE SITUATION RIGHT I WOULD SPEND AT LEAST $25 EACH TIME I WENT THERE. ,THE COPS TOLD ME ALL I COULD DO WAS TAKE THEM TO SMALLS CLAIMS COURT, BUT IT WOULDN'T BE WORTH IT, BUT I CAN STOP SPENDING MY MONEY THERE AND GET MY CARS WASHED SOMEWHERE ELSE.
LOVE THIS PLACE! I am a mom of a one year old and seriously the amount of cheerios and goldfish in my car when I take it in is ridiculous. They always do an awesome job!
Had an appt at 10:00 on a Saturday. No one showed up at the business. There was another customer there who had the same appt time. I waited a half hour until I made a call to another place that could tint my windows right away. Wasted time that I did not have.
I just like that they have parts in here as well and they also know a lot of part shops around the city, that is always a great plus because it makes it easy.
DON'T GO! My car got dented and scratched. The owner refused to pay for it.