More Info

"If Steve can't fix it- scrap it!"

General Info
Washer not spinning? Dryer not working? Refrigerator not running? Call STEVE'S. STEVE'S appliance repair can come to your rescue!!! 30+ years experience on all major appliances. GE, Whirlpool, Maytag, Kenmore?, you name it, STEVE'S been under it, behind it, or on top of it! "If STEVE can't fix it... SCRAP it!"
Email
Extra Phones

Fax: (765) 349-4790

toll free: (888) 842-5053

Services/Products
If it cooks, cools or cleans, we service (and sell) it. Reconditioned AppliancesEvening & Weekend appts availableNew & Used partsA/C repairHome of the 90 day free service!WashersDryersRangesRefrigeratorsDishwashersA/CMicrowavesDehumidifiersCall us for all your Major Appliance needs!!
Brands
Frigidaire, GE, LG, Maytag, Reconditioned Appliances, Samsung, Tappan, Whirlpool
Payment method
mastercard, all major credit cards, cash, financing available, visa, discover, debit, check, paypal
Location
WE'VE MOVED!!!! WE are currently at 134 E Morgan St, on the square! Come by and see our generous inventory of reconditioned appliances. Ask about FREE service!
Amenities
We offer parts AND assistance to the do-it-yourselfer's!Bring in your part and we will test it for you, at no charge.Not sure of the part you need, call us, we can assist you.Order parts from our website and have them shipped directly to you!New or used parts, we have them for you in stock! And for those rare parts we do not carry, we can have them in next day!
Accreditation

Chamber of Commerce

Associations
CFC Certified
AKA

Steve's

Steve's Appliance Repair, Sales & Service

Categories
Other Information

Services: Dishwasher Repair, Oven Repair, Refrigerator Repair, Stove Repair, Washer & Dryer Repair

Reviews

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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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MW
Me W.

02/24/2015

Overall
Hours are not correct

the hours are Mon, weds fri 8-6pm and tu and thursday 8-9pm

artesians

06/03/2010

Overall
Very good service!

Just a comment about Steve's Appliance Repair: I recommended Steve to a family member that was have a appliance problem. He showed up when he said he was going to be there, checked the problem out and repaired it. His cost was very fair and the main thing the appliance was fixed properly. (He DID NOT leave a mess behind for someone else to clean-up!). I highly recommend that you give him a chance when you need something done.

c.shep6888

12/12/2009

Overall
rip off

when i called for a service call i talked to the receptionist and she informed me that when steve would come to my house it would cost $50 and if i wanted him to do repair the 50 would come right off the cost of parts and then i would pay for labor when steve got here he looked at my dryer i had it taken apart and told him i thought it was the heating element and he had one the part costed 49.99 plus taxes and he told me the labor cost was 20 and the total bill was going to be $130 and i told him i didnt have that much he said if i put it back together he ould just sell me the part and i said ok and gave him 50 and he got in a hurry and grabbed the box with the part and went to his car and i went outside to catch him and i informed him what the receptionist said and he said the money was for showing up at my house and the part was extra. but the funny thing is he did nothing to the dryer and took $50 and basically ran out the door. i feel that he was misleading and dishonost and that was very un professional i called his office right after he left to complain and i was told by receptionist that my bill should have been $180 and he took 50 off and none of that was explained to me so be careful whoever call for service make sure you get a full and complete detail of all costs before he ever shows up and tells you that you owe him 50 for showing up at your house.

claimed iconBusiness Response06/01/2010

I am very sorry for the misunderstanding. I am also sorry that we did not convey ourselves very well. We take pride in our customer service, and strive to be sure everyone is satisfied with their service. We feel our fees are in compliance with the industry standards. Please allow me take a moment and try to explain this better than I did before. It would cost you a minimum of $50 and if you wanted the repair, the $50 would be taken off the final labor bill. We have to charge the suggested retail price of the parts. There is not much wiggle room in that area; as we are not set up to retail parts. I am very sorry that we failed to communicate this in a more understanding way to you. I do appreciate your feedback, and because of this situation, we have changed our fee structure. There is no longer a break on the diagnostic fee. We were charging a $50 service call, and then taking that off the final labor cost. As this seemed to be confusing, we have restructured our fee schedule. The cost of a service call is $70 plus parts. $70 is the minimum anyone will pay if we come to your home. The industry standard fee schedule is as follows: the customer is charged an $80 -$100 service call, $70 per hour (min 1 hour) and then the price of parts. If you choose not to fix the item, you are charged the service call and the minim 1 hr. At Steve’s Appliance Repair, we felt that this was a little too much, and we wanted to give our customers a break while still staying in compliance with the industry standards. Please understand there is a cost involved in a service call, no matter which company you decide to utilize, whether the customer decides to just use the technician’s knowledge and fix it themselves or elect to have the repair completed. Again, please accept my sincere apology. I thank you for your feedback, and I do wish we could have remedied the situation for you. Please do not hesitate to contact us again.

This listing has been claimed by a business representative.

Details

Phone: (765) 349-4780

Address: 134 E Morgan St, Martinsville, IN 46151

Website: http://stevesappliancerepair.net

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