I recently ordered a new phone through ATT, I've had it less than 2 weeks. I went to Tristar Wireless to buy a case for my phone. After speaking with their store helper, and trying several different cases, I was sold a case that was, per the employee, "guaranteed to protect my phone", and he dropped it on the store floor while in the new case to prove it's effectiveness. Well, I dropped my phone today, less than 2 feet from the ground, and it did not protect my phone. The screen is completely shattered and the phone is now useless. I took the broken phone back to the store where the owner laughed and refused to return the money paid for a mock case. I took the case off the phone, since it does me no good, threw it on the counter and proceeded to walk away, when then man then called me a f****** b***** countless times, in his best foreign accent. They will sell you anything and refuse a proper return, and then degrade customers. Buyer beware.