I submitted a photo to show you my experience at the nail salon I satin wait for a pedicure to be done and once I was up next I was sitting next to three people to the left of me when they were finished there was a lady that was cleaning out where your feet soaking all she did was wipe it down with water and a towel to dry with that should have been a red flag for me but it was too late I was being worked on in the process of that I don't know if it was the chemicals in the water that cause me to have allergic reaction or the lotion that they put on to massage your legs or it could have been unsanitary from the beginning they need to use Sanitation because I went to the hospital with an allergic reaction on my legs and expanded through my whole body within 24 hours this started on 8/31 of 2017 and I took some medication of Benadryl on 9/1 of 17 within that 24 hours I bloomed up so big that I went to the ER and they had to give me a liquid Benadryl that was Stronger that you get in the stores with a steroid and Pepcid which has an HD Blocker in it that's not only used for stomach pain I have to continue on with this medication for 4 days I'm highly dissatisfied the experience that I had I feel that my nails that I was hoping it would turn out nice did not turn out at all the way I expected to be I hope they are reading this and come forth of this because I would like a refund. I was given a gift certificate for this and my first experience was my first experience was my worst experience. I don't know why I have to put a star on here cuz I don't think they deserve not even one because of what what I had to go through in the hospital this was not a treat for me this was life or death situation because if it would have got going on longer then it would have went to my lungs I was told by The Physician and then I would need an EpiPen if you don't believe me I got paperwork to prove it.
I would give this salon 0 stars if I could. By far the worst customer service I've ever experienced. The staff here was extremely rude! A staff member told me to sit down while she continued to give another customer a manicure. I had to guess where she wanted me to sit, which was apparently the wrong spot. 10 minutes later she came over, rolled her eyes, and huffed while showing me where to sit. I should've walked out then. She was rude throughout my manicure, and then sent me to the nail dryer. No one ever told me how long to sit by the nail dryer, so after I sat there for what seemed like forever and finally started getting up they yelled at me that my nails weren't dry yet. Terrible experience! I recommend trying any other nail salon in the area.
Horrible customer service! Staff was rude and very unprofessional. They rolled their eyes and never offered to help. I asked for a nail color recommendation and they pointed to the nail polish and said to go pick one out. Once seated I waited for awhile to start my pedicure, and then the staff left me high and dry once my nails were done. I had to guess when my nails were dry only to have staff yell at me that they were still wet. It would have been nice if they treated their customers with appreciation and respect. I'll never be coming back!
Hey! They're great! It was my first visit today. As I walked in, I immediately got greeted by the owner. She asked how my day is going and sent a tech to help me. The tech 's so nice! she had me choose a color and sit down. She did a thorough job on cleaning my feet and hands up. She partook in conversation and we laughed together. Thanks for making me feel so good and look so fab!
They are incredible! They did fabulous job and are very professional. I love my shellac manicures every time. The facility is very clean and staff is friendly and welcoming!! I highly recommend Queen Nails!!
I recently moved from this area and have gone to Queen Nails a few times. They are excellent. Spend a lot of time with you, and do a great job. I won't go anywhere else. I have had nails done and pedicures which are wonderful.
Loved this place! Hands down the best nail salon in town!The Staff: Incredibly courteous and friendly...The Service: My mani and pedi were perfect!The Location: Very clean place with great ambiance!! Perfect for a relaxing "me" day. :-)
A very pleasant experience. It's rare to find a nail salon that surpasses expectations in customer service and pricing. Professionalism without the nail tech chatter. Overall professionalism at check in and decor were fabulous. I had a pink and white acrylic fill and I'm rather particular on how my nails are done. This is my second visit and I really appreciate the expertise that my nail tech demonstrated. Do come here especially if you're looking for a great new nail place.