Pat has a great store down in Marshfield Wisconsin. If there is ever anything you need he is always happy to order it for you. His process are the best I've ever seen in the hobby store market as well as being very competitive with online prices.
They are always very helpful and nice. He also services the products. The reason parts are on backorder are because the company cannot make them fast enough, it has nothing to do with Hotlaps RC Hobby not being able to get them. There is no way around that! He is cheaper than anyone online and he will beat it if you ask. He has cars, trucks, helicopters, planes, rockets, and a flight simulator! If he order you a part, it usually comes in within a few days. The store looks really nice. They are also opening a indoor carpet track.