I've purchased my mattress as well as my washer and dryer from Mittens and I've had nothing but good experiences with them. They're friendly in the store and were especially careful when installing my washer/dryer. The gentleman who installed my machines even offered to show me a few things about them regarding basic usage, and made sure I knew what not to do just in case. He didn't have to do that but he did anyway.Just throwing this out there, but people are always motivated to complain to an audience than they are to express gratitude. I'd personally recommend Mitten's to my family and friends. I've worked retail all my life and regarding Michael W's review, I don't blame anyone for hanging up on him if he's being blatantly insulting. I'm no longer surprised when I hear grown adults having the equivalent of a temper-tantrum when they realize that they aren't going to get their way. Once a customer walks out of the realm of 'asking' and into the realm of 'verbal abuse,' I'm all for ending the conversation until that person can approach me like a reasonable human being. Also, who the hell drives 80 miles to Marshfield if you're willing to shop at big-box retail? You would have passed one to two major cities on the way in any direction. Michael's story reeks of attention-seeking bologna.
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I called for a portable dishwasher, and asked if they match prices, by the way I had to drive 80 miles to get to thsi place as I grew up in Marshfield, and i thought they would be freindly and helpful, boy was I wrong! Anyway he told me yes if it is the same model, and then he found out it was then stated no it is $499 when Menards has it for $448 on sale. I said you said you would if it was teh same model, then he was just rude, and I told him so, they he got into this speel asking me what I do for a living and he has been there 20 years and I will have to talk to the owner if I am going to complain, he alreay knew I was going to complain and it seemed he did not care..I called him a jerk and he acted like I swore at him, and hung up the phone even..they apprantly think teh economy is going to stay awesome for the appliance business and do not realize that sales might just drop drastically and they might need any sale they can get.do not shop here, by the way teh guy's naem was "John" he called himself the manager..