I've rented several pieces of equipment from them over the years and the good part is they usually run well. I've typically worked with the owner and he's definitely reasonable, no prior problems up until today. I returned a stump grinder after a 24hr rental. On time and I had cleaned it that morning to what I thought was more than reasonable. I get there and the kid comes in and says it is "NOT SUPERCLEAN" and the older guy asks what he should charge, $20 the kid replies. It is 23 degrees, he will park it inside and in an hour blow off the remaining DUST with an air hose. The lazy kid also didn't adjust the hitch height on the trailer so it was very tongue heavy, my fault I'm sure. I unhooked the trailer where I'd parked and kid said I had to move it back to where I got it, back on the fence. I said you are going to have to work for your $20. He said don't come back. I'll be going to Becke's in BC the future where I've had good experience. Get rid of the lazy kid. Expect to get a clean up fee if the kid has to lift a finger.
I have been renting equiptment and rental items since we moved to Olivet in 94. I returned scaffolding today. They banged on my truck window and said to give them a hand. Told them I had bad shoulders and couldn't lift them.I am 76!! They said I sould have brought help! I guess I will find a new place to go!
Rented a stump grinder. Was told it could handle the stump I described without a problem (and youtube videos confirmed). Spent 4 hours on the stump without success. Reported this to Baker rental. Stated it was my problem not theirs. Careful renting from them as their equipment is not capable handling what it is supposed to.