I had an order that was not what I ordered at all I asked to speak with a manager to have it replaced I spoke with a young lady named Kaitlyn she went above and beyond to make sure I was satisfied gave me everything freshly made . By far is the best manager I've ever dealt with anyplace I've ever been and because of her I will be back! Thank you Kaitlyn for your hard work and dealing with my rudeness last week
Okay, so we were coming back from ohio to north carolina and decided to stop in marion for some dinner. Well we see sonic and get excited since we hadnt been there in over 7 years, and we always have had great experiences, but that changed with this visit. After being told to hold on at the speaker, after 7 minutes of waiting we said "hello" numerous times to no avail. Afterwards we pulled up to the window and a young girl saw us and walked away and after two minutes another young girl with blondish hair who said she was the manager came up and stared at us. We told her the story and she said "wel it must have disconnected but I can take your order now" with an attitude like she didnt care. So then one of us said "whos the manager?" And she said she was, so she we said "a good manager would apologize at least" and she said again "I mean, I can take your order here if you want" and did not even apologize. After we told her we would be calling the store, she said ok and closed the window. I hope corporate will at least show her this review. This was a terrible experience for us with a once favorite place of ours to eat. They need to hire more mature and responsible managers. The date was april 5, 2015. I wish I could leave no stars, but you have to at least choose 1.
I went to rallys and watched this older woman make a sandwich with her bare hands she was digging her nasty fingers in all the toppings they use for every one don't eat there its a waste of money