Nicholls Furniture Showcase
985 S Prospect St, Marion, OH 43302
|Tue - Wed:|
Parking: Lot, Free
Wheelchair Accessible: Yes
WARNING!!! Do NOT buy furniture from this company. We purchased a couch and love seat recliner set from this company. Upon delivery, the love seat was broken. The delivery company took it back and replaced it. Within two weeks, both cushions on either end of the couch were coming apart at the seams. After three months of continuous phone calls, this company sent a repair man to our house to investigate. The repair man was very nice and explained that he needed to have someone pick up the furniture to repair at his shop. The repair man ordered new cushions which were delivered to our home. It has now been one year and the large box containing cushions is still in our office . After being given the run around, making repeated phone calls, and so on, the company is stating that it is not their responsibility. How can a company conduct business this way? I will NEVER purchase from them or their affiliate, Furniture Express (Mansfield) , and I will warn everyone to do the same.
08/22/2007Provided by Citysearch -
Bought a beautiful bedroom set over a couple thousand dollars. Doors on armoire do not line up. So far 3 phone calls, 3 promises to return the calls. None yet. When delivered there were a few scratches which the delivery men fixed with their markers. The furniture is beautiful but when you spend that kind of money you would think the knobs on the armoire door would line up. Also, 2 knobs on the drawers are stripped.
No repeat business from me when you do not back your product. Also, you have to pay in full because they have to order. The said it would take 6/8 weeks, and it actually only took 5. Should have known when they have your $$ to be leary. I purchased this from their Galion store. Really tired of them saying they will call back if not that afternoon, the next morning. NO Calls yet!!