The Shoreline at Monterey Bay Apartments
3124 Lake Dr, Marina, CA 93933
No coupons available
Be the first to add a photo!
If you're looking for an apartment shoreline of Monterey of marina is a hell hole! Last week the lights went out no warnings or FYI notes On Wednesday water went out than there was no hot water than today again no water the carpet in the apartment is stained the management is extremely rude and have a don't care kind of attitude the maintenance suck if they fix something it's for the time being an after they leave everything breaks again people are Loud in the morning and at night cops drive by numerous times because of drug dealers this place is a hell hole if you talk to residents they'll tell you how bad it is I'm glad I moved out
This is by far the WORST place to live in Marina. This new company that took over the complex, J&B Properties, and their manager Traci Britt treated the residents terribly. Traci is very irresponsible and doesn't return phone calls, emails, or show up to appointments when scheduled. I was in the process of moving out of the complex and a lady came up to me asking me where the office was located. I told her that there was no on-site manager and that the office was located on a different location. Traci told this lady to meet her at the Shoreline at Monterey Bay and then never showed up for the appointment to show her a unit.....a potential new resident!
Tha's not the only appointment she missed either. I had an appointment for a move-out inspection on Friday April 5th at 9:30 AM and at 10:00 AM I was calling the office and no one was answering. Then I called the emergency maintenance number, Carlos picked up the phone and I told him I had an appointment at 9:30 for a move-out inspection and whether or not he knew where she was. He replied with oh she's sitting here in the office, I'll let her know. Then at 10:30 AM I decided it was time to go because we had waited an hour for this move-out inspection and Traci didn't even have the common courtesy to call and let me know we'd need to reschedule. I have three jobs and that time was the only one that would work for me and the only time I could meet was Monday at 8 am. She proceeded to tell me the office wasn't open at that time and I told her she'd need to make it work since she missed our appointment on Friday. Come Monday morning SHE DIDN'T EVEN SHOW UP!!! She called another maintenance guy to come to the move-out inspection and he didn't have any paperwork or an itemized list on what we would be charged for.
Traci also had a conversation with some of the residents regarding how she was going about charging residents utilities fees and how we knew she was going about things illegally. Traci responded with, "well I work for a big corporate company all we have to do is pay money, you guys can't even afford a lawyer." I wish we got this on tape because we were all appauled with what she said.
Come almost 3 weeks later we got our deposit back and a list of the charges. The totals weren't adding up so I proceeded to question our deposit in the office. Traci couldn't even explain the chart/list that was sent with our check and got pissed off/gave me a nasty tone because I was questioning the totals and that she couldn't explain the totals.
DO NOT LIVE HERE.....CRACK HEADS UP LATE AT NIGHT, DRUG DEALS GOING ON EVERY NIGHT, COPS SHOWING UP, AND EVEN THE SWAT TEAM SHOWED UP AND RAIDED AN APARTMENT.......HORRIBLE PLACE TO LIVE, TERRIBLE CUSTOMER SERVICE
The new owners of this complex are horrible! They act all customer service, but they treat you like you're stupid. They bought the building, gave everyone a notice "this change will not have any effect on your rental obligations" then after months of annoying construction and rude workers from 7am-5pm are forcing good tenants out because they want more money. They are forcing out the elderly, the young and struggling, people who can't afford the new prices, people who have too many pets or too large of pets, nice people who have been living here for years! Shame!
I've tried to get clarity from them, get a copy of the new lease terms, an itemized list of what our new overall rent will be each month, they will not. They give re-directed answers, never clear, and will not be straight forward with me, and will only discuss it if I go to their office (I work during office hours, please just e-mail me the info. I request for crying out loud so I can review it and set up an appointment with you! is that too much to ask?). WARNING TO THOSE WHO SIGN A LEASE WITH THESE PEOPLE! THEY LOOK GOOD, BUT THEY ARE NOT. WATCH OUT FOR THESE FOLKS!!! NO PRIVAVCY, you'll get a notice on your door several time a week...HEADACHE! And this isn't even all of it...