I work in a medical facility and had a patient that is transported through this company, which her insurance pays for. Long story short, she waited 2 1/2 hours for them to pick her up after her appt. The patient was very upset and asked me to call to check on an arrival time...I did just that, in a professional manner. I spoke with the OWNER, who was completely unprofessional. As I calmly explained the situation he blew up on me and ended up hanging up on me. My opinion DO NOT USE THIS SERVICE!! it seems to me that this company takes advantage of patients that depend on their insurance to pay for their transportation!! Completely disgusting!!
I never had a problem with these people and have had a great experience. The people are very nice. I have been taken an hour away from my home for appointments and haven't had no problems and arrived on time or earlier so that's a plus. The people are very easy to talk to. I don't have one complaint about these company!!!
I agree with the other review of the rudeness of the receptionist & very much unprofessional and I am not sure that I can get in the car & feel safe to let them drive me an hour one way. I've been in a few bad car wreck's & now I have scar's & disfiguring on my face. And other injuries. So NO thanks boo.... God Bless.........
The person who answered the call is rude. It sounds like I own her some money. She said it will take 40 minutes to pick me up. They refused to pick me up after I ask them to give me a call if the driver arrive.
Never used them before but I'm giving this rating due to an an experience I had with a very overweight driver with the company. I was at the Second Street Speedway in Marietta and he was behind me blabbing about being excited to go to a strip club after work and then I felt him creep up behind me and smell the back of my neck! Unless its a absolute last resort I will not be using them if I'm in a pinch. If those are the kind of people they hire I want no part of it! Totally disgusting and wrong on so many levels!
Not only are the people who answer their phones rude. But even if u call in a timed pick up. They are late. And when u ask what's going on they tell u oh well they will get there when they get there. They are in professional and never dependable. I recommend never using this cab company.
The guy that answers the phone is rude. They normally have one driver, and it takes normally over an hour to get a cab. The drivers have always been kind and apologetic! The need more drivers. I've waited an hour to be picked up finally got tired of waiting and they got mad because when they came to get me I wasn't there. They had told me if it happens again they wouldn't pick me up. Now I give them a call if I end up taking off on foot.
great people and service. like dealing with your granddad and grandmother they are the best in the town and I will say the best in the valley that includes you parkersburg