They do an awesome Job. I have been buying a cow about every two years. He uses Hickory Hill for the cutting and packaging process.You need to understand when it goes in it is on the Hoof. They cut and remove then Hang it for awhile. Mine goes in around 1000 Lbs. and comes out around 650 Lbs.This is a normal process because of all the parts and fluid they have to discard.Their Vacuum Sealed process is also Awesome.If we continue to purchase I hope my Uncle continues to use them.Actually I have one in there right now.