This is a racist company. When i was hired to drive i was given a list of codes to communicate with dispatch concerning the race of my customer. There is a list a mile long of former American drivers who are disgusted with operations at universal taxi.
Have known these Folks since they Started in Marietta.99% of the Time the Service has been Prompt, Courteous, and Reasonable.They are Not "babysitters", and Adults who utilize them should be Responsible for their Own Property as Adults should.
I've used this company for 3 years now, with only minor issues I was willing to overlook. Today, they permanently lost a loyal customer! Their dispatcher is horribly rude, and I intend to find out who the owner is or manager after this fiasco. I accidentally left my phone in the back seat of the cab, after my mother in law paid for the cab so we wouldn't have to walk anymore. So, no cash. My neighbor let me call when I quickly realized it was in the car, and I was put on hold while she verified if it was in the driver's possession or not. When she came back, she told me he did have it, and that it would be a $6 minimum to have it returned. I explained how we were able to pay the fare in the 1st place, and that I had no more money. She then told me we could go across town to the office to get it, to which I explained that if we could get across town then we wouldn't have needed a cab to start with. She hung up on me, and I had to have police force them to bring it back! Never again!
#302 rude driver blared horn at gf at light and rode her bumper for a while. Dispatcher did not care about complaint and no mgr avail. Call Uber or Lyft instead folks
Service is ok depending on the driver and the day, traffic conditions and the weather, but once you're in the taxi you're good to go.
Absolutely the worst service ever. If there was an option of zero stars for a rating that's what this company deserves. Booked and paid for a ride to the airport. I never received the confirmation call requested. The driver never showed up for my trip. No phone call, no follow up to my voice mails and calls to dispatch. Missed my flight and spent hundreds of dollars in order to get to my destination. I would never use this service.
Almost took my bumper off in light morning traffic. No reason to cut me off like that.
BEST TAXI SERVICE ON TIME SERVICE NUMBER ONE TAXI SERVICE IN MARIETTA
best taxi service in cobb county i love apple tax brand new taxi plus driver r so quick the price is greet service five star
Very Quick and responsive.