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The Plumbing Experts You've Trusted for Over 80 Years

General Info
When Norcross needs a plumber, they call Roto-Rooter. We are available 24 hours a day, 7 days a week. Residential & Commercial Services. Trusted & Recommended since 1935, Roto-Rooter offers unmatched plumbing services backed by an 80+ year reputation for quality.
Hours
Regular Hours
Mon - Sun:
Payment method
financing available
Neighborhood
East Cobb
Social Links
Categories
Plumbers, Fire & Water Damage Restoration, Grease Traps, Plumbing Contractors-Commercial & Industrial, Plumbing, Drains & Sewer Consultants, Plumbing-Drain & Sewer Cleaning, Sewer Cleaners & Repairers, Sewer Contractors, Water Damage Emergency Service, Water Damage Restoration, Water Heater Repair, Water Heaters

Reviews

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Stewart H.

11/26/2019

Overall
Expertise
Professionalism
Promptness

Adam is fantastic. Great customer service. He came on time and quickly accessed the situation. The work started immediately.

Christine C.

06/15/2019

Overall

I experienced exceptional service from Stefan.
he explained everything thoroughly and did not try to sell more than needed.
did not rush, clean up perfect, and he made sure I was happy.
give him a raise.
thanks

Mountaire P.

05/20/2019

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Professionalism
Promptness

Needed emergency work done on a Saturday night. JJ was prompt and did a great job. He was extremely professional - will definitely use again!

Mountaire Park

Theresa P.

03/30/2019

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Roto-Rooter Project Coordinator (mitigation), Adam Ward came out before the plumber arrived and checked for water damage and explained everything to me. I did not know they did mitigation. I learned a lot from Adam because he took the time and explained everything. He was very transparent and seemed very honest. Excellent customer service!

Melissa L.

03/03/2019

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Promptness

Roto-Rooter came out late at night to try and fix our plumbing problem. The tech tested every potential problem which no other plumber had done. In the end, we had to schedule another appointment to get a camera to go through our pipe but felt better that we were moving in the right path. Roto-Rooter is quick to respond and really knows their stuff. Would highly recommend.

Ron M.

02/21/2019

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Verol tech #1418 was the best! Worked very hard to minimize the overall expense! Would recommend him anytime!!!

Leslie T.

02/18/2019

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Rosen was very professional and knowledgable. He was able to identify the cause and fix a complicated problem with our water pressure quickly. He is the best plumber we've ever had, hands down. Customer service was great, and we were able to schedule on short notice.

Patrick C.

01/26/2019

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Promptness

I had a leak that totally surprised me! I contacted Roto-Rooter and felt immediately at ease with the customer service agent who walked me through the process and let me know exactly what they would do. As promised, their technician came on time, Adam Ward, and discussed what would be done to rectify my emergency. Adam was terrific, knowledgeable, and funny! Jerrod Johnson, the service technician was equally awesome and even made my granddaughter feel ok even learning and calling her by name, REAL CUSTOMER SERVICE! I appreciate Jerrod's and Adam's friendliness and professionalism and would recommend this company to any of my family and friends!

Frances W.

12/30/2018

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Professionalism
Promptness

My kitchen sink was clogged for days right before Thanksgiving. Roto Rooter was the one that had immediate availability on the day when I called. Martin Niklov came at the time they told me to. He not only unclogged the sink but also cleaned up the mess within a few hours. Very happy with the service.

Ryan L.

11/30/2018

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Excellent customer service and quality work! They replaced a garbage disposal and fixed a drain and I'm happy with the process and results.

Latricia W.

10/21/2018

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Promptness

Called on a Sunday and Emanuel (2673) came out within 45 mins. Emanuel was very knowledgeable and explain the process before he started the work. The work was done promptly and cleanup was Great. I will definitely call again. Great a Customer Service and very professional.

Jazmin S.

10/08/2018

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Professionalism
Promptness

Being a commercial business we appreciate great customer service and professionalism. We had a leak issue that lead to flooding in the office. Jerrod Johnson came out and fixed everything in a timely manner. He was very professional and explained what caused the issue and how to prevent it in the future.

Chris N.

09/10/2018

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Promptness

I had a garbage disposal installed by Jerrod #2639 and he could not have been more helpful and professional. He explained the whole process from the beginning and was happy to answer any / all questions that I had. Would highly recommend.

Elaine W.

09/02/2018

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Technician Arcel #3010 did a great job. He explained everything very well and I will use Roto Rooter again when needed!
Peachtree City, GA 30269
Invoice# 125-20437155

Gary C.

07/07/2018

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Professionalism
Promptness

Excellence Experience today with Roto-Rooter, The Technician that responded go our call was Jose Tech# 2098. He was very Knowledgeable and Professional. He quickly assessed the problem and repaired it. Thanks for the excellent customer service and prompt response and repair. Me and my wife were very pleased.

"Gary and Sonji Campbell"

Melanie K.

05/17/2018

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Professionalism
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We had a great experience with RotoRooter... our main line was clogged and it was a mess but our plumber Metodi fixed it quickly and was very helpful in explaining everything to us. Thank you!

Nia V.

11/16/2017

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Promptness

I was very impressive with the service I received. The technician wore shoe covers in my house to ensure they did not mess up my flooring. They were very professional and was able to accurately and quickly diagnosis my issue. They stayed until the issue was resolved and I had adequate water pressure in my home.

Robin H.

10/16/2017

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Promptness

Need a quick repair of a facet and they were able to come out same day. It was rather costly even when I provided the new facet but the repair guy was fantastic, loved him. He reminded me of my dear father-in-law.

K M.

09/29/2017

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Stefan was very professional and knowledgeable. Quick replacement of water heater and water pressure value. Stefan took a very stressful event and turned it around. Great work!

Channon M.

09/10/2017

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Excellent service and worth the money. My service man explained everything in detail and keep me informed through the process and cleaned up everything prefectly. I had 3 toilet issues and they both are fixed with upgraded water drains and flush values he even told me how to repair the water stain on my kitchen ceiling