Roto-Rooter Plumbing & Water Cleanup
1343 Canton Rd Ste C1, Marietta, GA 30066
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Roto-Rooter Project Coordinator (mitigation), Adam Ward came out before the plumber arrived and checked for water damage and explained everything to me. I did not know they did mitigation. I learned a lot from Adam because he took the time and explained everything. He was very transparent and seemed very honest. Excellent customer service!
Roto-Rooter came out late at night to try and fix our plumbing problem. The tech tested every potential problem which no other plumber had done. In the end, we had to schedule another appointment to get a camera to go through our pipe but felt better that we were moving in the right path. Roto-Rooter is quick to respond and really knows their stuff. Would highly recommend.
Rosen was very professional and knowledgable. He was able to identify the cause and fix a complicated problem with our water pressure quickly. He is the best plumber we've ever had, hands down. Customer service was great, and we were able to schedule on short notice.
I had a leak that totally surprised me! I contacted Roto-Rooter and felt immediately at ease with the customer service agent who walked me through the process and let me know exactly what they would do. As promised, their technician came on time, Adam Ward, and discussed what would be done to rectify my emergency. Adam was terrific, knowledgeable, and funny! Jerrod Johnson, the service technician was equally awesome and even made my granddaughter feel ok even learning and calling her by name, REAL CUSTOMER SERVICE! I appreciate Jerrod's and Adam's friendliness and professionalism and would recommend this company to any of my family and friends!
My kitchen sink was clogged for days right before Thanksgiving. Roto Rooter was the one that had immediate availability on the day when I called. Martin Niklov came at the time they told me to. He not only unclogged the sink but also cleaned up the mess within a few hours. Very happy with the service.
Called on a Sunday and Emanuel (2673) came out within 45 mins. Emanuel was very knowledgeable and explain the process before he started the work. The work was done promptly and cleanup was Great. I will definitely call again. Great a Customer Service and very professional.
Being a commercial business we appreciate great customer service and professionalism. We had a leak issue that lead to flooding in the office. Jerrod Johnson came out and fixed everything in a timely manner. He was very professional and explained what caused the issue and how to prevent it in the future.
Excellence Experience today with Roto-Rooter, The Technician that responded go our call was Jose Tech# 2098. He was very Knowledgeable and Professional. He quickly assessed the problem and repaired it. Thanks for the excellent customer service and prompt response and repair. Me and my wife were very pleased.
"Gary and Sonji Campbell"
I was very impressive with the service I received. The technician wore shoe covers in my house to ensure they did not mess up my flooring. They were very professional and was able to accurately and quickly diagnosis my issue. They stayed until the issue was resolved and I had adequate water pressure in my home.
Excellent service and worth the money. My service man explained everything in detail and keep me informed through the process and cleaned up everything prefectly. I had 3 toilet issues and they both are fixed with upgraded water drains and flush values he even told me how to repair the water stain on my kitchen ceiling
We called on a Saturday they were out to the house asap ! And not to mention this is the weekend hurricane Irma is on the loose so they came all the way from Atlanta to Fayetteville to fix our problem and I know traffic is terrible. Our sump pump went out so we were so happy when they came to fix it ! They were very professional and careful! Treated our house like there house. Thanks so much !
Called late at night and they were out the door and inspecting the plumbing first thing the next morning. Great customer service and a great help explaining everything that was going on and what could happen in the future. Workers came out the next day and finished the project in good time.