J & L Limousine Service
418 Windy Hill Rd SE, Marietta, GA 30060
|Mon - Sun:|
Phone: (404) 784-8843
Parking: Lot, Free
Wheelchair Accessible: Yes
This is literally the worst company I have ever dealt with. They did not show up to my wedding even though the date was confirmed with them three times the week prior. The night of the wedding they spent nearly an hour supposedly trying to get a limo to me, but after hanging up on my sister multiple times the receptionist with an attitude decided it would right all wrongs to simply refund my deposit.... After the wedding they continued to be extremely rude and would not take responsibility for their mistake. They also refused to let me speak with the owner. Do not hire them!
J&L Limousine never showed up for my sister's wedding! We were on the phone with them for 45 minutes before we finally told them to cancel because they couldn't pick up the bride and groom until over an hour after the wedding ended. They admitted to "writing down the wrong date", despite receiving multiple confirmation calls the week of the wedding. They were very rude and unapologetic. We requested a call from the owner after the wedding and have yet to hear from them. I would not recommend using J&L Limousine for any event.
We rented a large limo for a middle school homecoming dance. Our driver, Franklin, was very professional and welcoming. He was firm with the kids but let them have fun and enjoy the limo. This is a very organized and professional company and we had a great experience beginning with our reservation through the event and all the way to the end of the evening. We will definitely be using J&L Limo Service again!
07/06/2011Provided by Citysearch -
Dear J&L Limousine,
I wanted to write to you to let you know that our experience with your service was terrific. Our driver for our departure was prompt to pick us up, courteous and professional. The vehicle was clean and comfortable with curbside drop off for our flight. For our arrival back from Europe, the driver too was courteous and professional. He monitored our flight and was there waiting when we arrived to whisk us home without us having to think or say a word, which was wonderful after a nine hour flight, customs, immigration and trek through Atlanta Airport. The confirmations and communications I received from J&L through our booking process was detailed and prompt eliminating stress, confusion and concerns for our transportation.
I will use and recommend J&L Limousine Service in the future.
Karen L. Thomas