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Reviews
05/25/2017
I just moved to Marietta from California and I live literally walking distance from them. But their delivery is so fast and the food is delicious....I call them all the time
2thumbs up China Star of Marietta, GA!
12/12/2016
This was the absolute worst delivery experience EVER. We ordered from there once before and it was decent. This time they were almost an hour late and didn't even come until Grubhub called them. The delivery driver was rude on phone and hung up on us twice. He then told us he didn't want to come into gate and to leave our apartment to meet him. He hung up again when we did not agree. It was so late and we were told by grubhub that they would come get food tomorrow and contact restaurant to process a refund (which never happened after multiple calls). I tried the dumplings for Lunch a couple days later and there were bones in them! I called grubhub again and they reached out to the restaurant. There was no manager there and was told to call back at 12 the next day. Grubhub called and they were told the restaurant would not refund and to call them. I called twice and the lady up front was very rude and told me she did not have time to help me and that the manager would call tomorrow. three days later, no call. So I called again and was treated extremely rude again and she told me that the manager knew and did not want to talk to me. Finally she gave me number to him and he yelled at me. He told me to quit calling and that he refused to speak to me or help me. After explaining my story again, he insisted I was making everything up to get free food and that I am a big fat liar. He told me they buy their dumplings from someone else and reheat them, but it was not possible they had bones (I have pics to prove it). He told me how dare I tip low and that's why they treated me that way. Since I was so cheap, I deserved awful treatment. I have planned to tip extra in cash, but since the tip wasn't earned, I never got to do this. He was literally YELLING at me. I certainly will never order from here ever again. Also, the chicken soup and beer teriyaki are absolutely disgusting. If I could give negative stars I would.
Details
Phone: (770) 984-2233
Address: 1033 Franklin Gtwy SE, Marietta, GA 30067
Website: https://www.chinastarmarietta.com
More Info
- Extra Phones
Fax: (770) 984-1229
- Payment method
- amex, discover, mastercard, all major credit cards, debit, visa
- Price Range
- $
- Location
- Franklin Plz
- Other Links
- Categories
- Other Information
Cuisines: Asian, Family Style, Chinese
Price Range : Below Average
Wi-Fi: Free
Takes Reservations: No
Outdoor Seating: No
Bike Parking: Yes
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