I enjoyed my experience there. I want to thank Stefon Martin and Manager Dustin Thomas for their help during my time of bereavement. They went the extra mile to get me on the road fast and that says a lot about ( The Human Element ) when making a positive connection with customers. I will always rent from their location as long as I live in Marietta GA.
Terrible experience. Did not have the proper vehicle ready, or any vehicle ready. Somehow they called my old work number to give me a message which I did not get. Downgraded me from a full size SUV to a minivan. Had to travel 2-3 miles to a different lot to wait for the minivan. Employee cleaning the minivan was far more concerned about his phone call than finishing the vehicle. The windows were nasty. Got charged $80.00 more than contracted price. Avoid, avoid, avoid!!! What a rip off!!!!
My experience with this location was great. I made the reservation online, then I called Enterprise to arrange a pickup. They were very pleasant and courteous. I will definitely continue renting from this location and I will recommend them to everyone as well... ����
Best rental ever! I received a great vehicle and great customer service from Judd.
Great service! Very friendly associates! Car was perfect for my needs
rental car was decent. I think they should work on customer service a little bit. I was waiting my turn to check in, someone jumped in front of me, and the enterprise person just took that person next. Instead of saying "who was next in line". When it is really busy, you need to do that, to avoid offending customers that have waited their turn. other than that it was okay.
I've rented with this location on many occasions. I always get EXCELlent service. Their "Pick you up" service is always timely and very helpful. The staff is always courteous and friendly. Nick, Drew, and Jamal exceed expectations as they are truly Customer Service Professionals. I will definitely continue to do business at this location :)
Bought a car from this company 3 days later check engine light come on and car starts to loose power, I take it back they run diagnosis and find the problem but didnt have the part to fix ... I leave with the car 7 days later car completely shuts down alternator and relay issues I call that Thursday Mr. Dallas promises the tow truck will pick up Friday the tow truck hcomes on Saturday long story shirt I don't get the car back til Thursday after they had me ride out there wed and the car was suppose to be fixed and to top it all off no loaner car and another lie promised to have my car delivered bc I had already been down there numerous times and I work a lot had to pay a cab to get a car I'm paying for ....long story short stay way from these people nothing but headache