What You Need to Know About Traditional Water Heaters »
Decide if a traditional water heater is right for you, and how to find the right one.
Decide if a traditional water heater is right for you, and how to find the right one.
Hard water can cause scaly buildup on your bathroom and kitchen fixtures; increase water bills; and clog pipes. Learn what you can…
Water heaters differ in terms of the fuel they require. Each type of water heater has its strengths and drawbacks, including fuel type, and it can be helpful to know what these a…
We had new countertops and thus a new sink installed. We needed a plumber to retrofit the existing plumbing to the new sink and install a new faucet. It was a fairly easy job. I had just installed a new garbage disposal two months earlier. We were going from a two drain sink to a single drain. So the plumber needed to cap one drain line and slightly reroute the other into the center. Then simply reattach the garbage disposal. The new faucet was a single hole install. We also needed the hot and cold shut-off valves replaced as they tended to leak when the knobs were turned.My wife was out of town and I wanted to surprise her by having all the work done before she got home. It would be a tight schedule, but the final step, the plumbing, was scheduled to be done several hours before she arrived home.Since we have used Coolray for many years for our heating and air needs, we decided to go with their plumbing division, Mr. Plumber. The reviews were decent and people said their prices were fair. The plumber arrived and I had everything laid out and ready to go. I explained to him that my wife would be home in several hours (in hindsight, big mistake) and asked if he could complete the job before then. The plumber acknowledged that the job should take no more than 2 hours. Perfect. I was very excited to finally finish up several hectic days of contractors in our kitchen.But then came the estimate: re-routing the pvc pipe and replacing the shut-off valves - $352. Install the new faucet - $352. Re-attach the garbage disposal - $387. Total cost $1,091. I almost swallowed my tongue. The plumber just told me it would take about two hours. I told him that I did not only find that price high, I found it astronomical. He said that this was standard Mr. Plumber pricing and there was nothing he could do to change it. He agreed with me that there would be less than $50 in materials being supplied by Mr. Plumber - 2 new valves, less than a foot of pvc pipe and a few couplers and elbows. That meant that the labor was over $1,000 alone (the eventual work took an hour and forty minutes total). That means Mr. Plumber charges over $600 an hour. I could hire a team of high-powered attorneys for less than that.I explained to the plumber that I had installed the garbage disposal myself in about 30 minutes. All he was doing was putting it back in place and charging me $387. I told him I could reattach it 15 minutes. He didn’t disagree, he just simply stated again that these are Mr. Plumber’s standard rates. The worst part was that he could not leave parts like the garbage disposal for me to do. In order for their warranty to be effective he had to do the whole job or nothing at all.Well, now I had to decide whether to send him away and not have the job done when my wife came home. And I would have to schedule a new plumber which could take several more days. I believe the plumber knew he had me in a tight spot. I was kicking myself for telling him that I needed the work done that day. So I bit the bullet and had him complete the work.I will say that the plumber was very nice. He gave me good advice about using the garbage disposal and how to adjust the faucet if needed. As far as I can tell he did good work. Unfortunately he never turned the hot water valve that feeds our dishwasher back on. The next day my wife tried to run the dishwasher and it started making some gruesome noises before we realized what was the cause.I can’t imagine any defense for this type of pricing. It’s beyond ridiculous. Fortunately my faith in humanity was restored several days later when an electrician came over to install 2 ceiling fans. Two hours of work - total $159. Shame on you Mr. Plumber.
Excellence Experience today with Roto-Rooter, The Technician that responded go our call was Jose Tech# 2098. He was very Knowledgeable and Professional. He quickly assessed the problem and repaired it. Thanks for the excellent customer service and prompt response and repair. Me and my wife were very pleased. "Gary and Sonji Campbell"
We had a great experience with RotoRooter... our main line was clogged and it was a mess but our plumber Metodi fixed it quickly and was very helpful in explaining everything to us. Thank you!
I was very impressive with the service I received. The technician wore shoe covers in my house to ensure they did not mess up my flooring. They were very professional and was able to accurately and quickly diagnosis my issue. They stayed until the issue was resolved and I had adequate water pressure in my home.
Need a quick repair of a facet and they were able to come out same day. It was rather costly even when I provided the new facet but the repair guy was fantastic, loved him. He reminded me of my dear father-in-law.
Stefan was very professional and knowledgeable. Quick replacement of water heater and water pressure value. Stefan took a very stressful event and turned it around. Great work!
Excellent service and worth the money. My service man explained everything in detail and keep me informed through the process and cleaned up everything prefectly. I had 3 toilet issues and they both are fixed with upgraded water drains and flush values he even told me how to repair the water stain on my kitchen ceiling
We called on a Saturday they were out to the house asap ! And not to mention this is the weekend hurricane Irma is on the loose so they came all the way from Atlanta to Fayetteville to fix our problem and I know traffic is terrible. Our sump pump went out so we were so happy when they came to fix it ! They were very professional and careful! Treated our house like there house. Thanks so much !
Called late at night and they were out the door and inspecting the plumbing first thing the next morning. Great customer service and a great help explaining everything that was going on and what could happen in the future. Workers came out the next day and finished the project in good time.
Once chuck dontchev arrived he explained worked smiled and kept two seniors informed. He restored my confidence in Roto Rooter I like the older professionals they know how to handle frantic seniors.
If you own a house or commercial building, you're bound to need a plumber at some point. Here's a list of the different kinds of plumbing services you might need assistance with:
You might only think of needing a plumber when the pipes in your house burst. However, a plumbing contractor also installs all of those pipes, whether they're made of PVC or copper, in your building. Professional plumbing services also lay pipe in place for wastewater, rainwater runoff and even air conditioning systems.
Not only do they install pipes, plumbers set up sewer lines and vents as well as gutters, down pipes and storage tanks for residential and commercial facilities.
Just like getting a regular oil change for your car or truck, your home's pipes and water system also need regular maintenance and check-ups to ensure they're running right. This is why plumbers also offer upkeep services to test your entire plumbing system on a monthly or biannual basis to catch any issues with your pipes before they become an emergency.
This type of work spans from moving a water line or cleaning a sewer line to installing an ice maker or even a hot tub.
Most likely, you'll need a plumber in case of an emergency repair. Services can run the gamut from repairing a clogged toilet and leaking faucets to replacing whole water heating systems. Some jobs can take just a few hours while others might require a day or two of work if the repairs are extensive, such as replacing a hot water heater.
Other tough jobs could require your plumbing contractor to put his or her carpentry skills to work by sawing through walls to get to your pipes.
You can also hire a plumber to get the cost-saving advice you need. If you're interested in buying a new home or property, it's smart to hire a contractor or a plumbing service to not only tell you if the building's foundation is sound, but also if the pipes are in good working order. You wouldn't want to purchase a new house and repair the damage someone else did to the property. This is why many plumbers also offer consultancy work to check a facility's water and gas systems and advise home and building owners on best practices they can perform to minimize damage to their pipes.
Having plumbing work done, whether it's for your home or business, can be incredibly expensive. That's why it's vital for you to ask a plumbing service the right kind of questions before you hire them. You want to do as much due diligence on your part as possible to get a professional who will not only do quality work but also charge you a fair price for it.
It's best to hire a plumber to do a simple, everyday maintenance task for you first so you can judge his or her work. If you're happy with it, save their contact information so you'll have them on hand in case you need an emergency repair. This can spare you the extra worry and anxiety of having to track down a plumber if you have a broken pipe. Additionally, it can save you from being overcharged.
However, what should you ask a plumbing service if you've never even hired one before? Here are a few questions that can help you identify the professional from the amateur:
Are you licensed and registered?
Some states do not require plumbers to be licensed, but for the safety of your house, the people living under your roof and for your pocketbook, you'll want a licensed plumber to do the needed work.
A licensed plumber means the person completed the necessary education or training required to work as a professional tradesperson. Hiring a licensed plumbing service means the people working on your building are knowledgeable about water and gas pipes. If you use unlicensed workers, you run the risk of them damaging your home even further and endangering you by doing faulty work.
Check your state's laws beforehand, as hiring an unlicensed plumber could be illegal where you live.
Not only do plumber apprentices have to complete their training and education to receive their licenses, they also are required to pass a criminal background check and carry liability insurance. Hiring just anybody can make you vulnerable to fraud since unlicensed plumbers might not know what they're doing or could pretend to fix something and end up charging you for the incomplete work.
Are you insured and bonded?
A trustworthy plumber will have both commercial liability insurance as well as be bonded. The insurance and the bond protects the plumber from paying for any damages made to your house out of pocket. Having professionals that carry both of these policies can protect all of you from any mishaps that could occur while they work on your building. Remember, not all plumbers are the same and not all of them carry the necessary insurance and bonds to protect themselves and your home from damage or shoddy work.
How many years have you been in business?
Not only do you want a licensed and trustworthy professional, you'll want one who's been in business for a few years. More experience also means the plumber will have a prior work history you can check. A more inexperienced plumber might not have many customer reviews or examples of his or her work to show you.
What, if any, professional associations do you belong to?
It can never hurt to ask plumbers if they're part of a professional association, whether it's a state or national group. Being a part of a professional organization provides an extra guarantee that the person you hire is licensed and offers you a warranty for their labor.
May I have a list of references?
While it's advisable to ask friends, family and neighbors if they can recommend a good plumber, they might not have anyone you can call. With that said, it's best to ask a plumbing service for a list of references that you can contact to get a good picture of the kind of work their business does and if it's quality or not.
Before you hire a plumber, contact their past customers if you're able to. These people can be a wealth of information if you ask them the right questions. Pose the following queries to these former patrons when you get the chance:
Do you offer a written warranty for your work?
Whenever you make a large purchase, you always request a receipt, right? Well, you will want a written warranty for any work or repairs done to the plumbing in your house. You want someone that's doing major maintenance or repair work on your house or commercial building to stand by his or her labor. Before you hire a plumber, ask him or her if they offer written warranties.
Will I need a permit for this work?
If a plumber needs to do major repairs to your house, the work could call for a permit. You'll want this since a permit provides added assurance that the work is done correctly. Having this added measure in place means an inspector will check the work your contractor or plumber does to ensure he or she did the job correctly. If you ever plan on putting your house or commercial building on the market, a real estate agent and prospective buyers will also want to check any large work you did to make sure it was done properly.
To keep yourself safe from fraud or a possible scam, always remember to ask plumbers for their license along with a written warranty for their labor. Besides this, further safeguard yourself by checking their references and ensure they or their company is insured and bonded to do their work.
While it's smart to get maintenance work done on your pipes every once in a while, there are a number of prevention tips that will not only prolong the life of your pipes but also help you save on your water bill. Here are a few you should keep in mind:
Be mindful of how much water you use in your bathroom, kitchen and even outdoors when watering your lawn. Make sure your toilet handle works properly and doesn't stick. You don't want it continuously flushing. Replace your old shower heads with more efficient low-flow options that can cut down on the gallons of water you use each morning.
Simple things such as turning off the sink while you brush your teeth or only running your dishwasher or clothes washer when you have a full load to clean can make more efficient use of water.
You won't always need to call a plumber to help you fix a nasty clog if you treat your pipes right. Don't use your toilet or kitchen sink like a trash can by stuffing hard to flush material down the drain or pouring fats and oils down the pipe. Throw coffee grounds and eggshells in the garage instead of in your sink. Also, only use your toilet to flush human waste and toilet paper, because any other materials could clog your commode.
Frozen pipes are hazardous and can cause massive amounts of damage to your home. To prevent your pipes from freezing during the winter, run your faucets at a trickle and keep your house's heater at 55 degrees Fahrenheit or above to keep the water flowing.
Plumbing problems come in all shapes and sizes. The following are some of the most common, as well as how to fix them:
If you turn on your bathroom or kitchen sink in the morning to find brown or rust-colored water coming out of your faucet, don't panic. The discoloration is most likely due to old iron pipes or recent use of a hydrant or water main that disturbed the usual flow of water. Keep your water running for a minute or so and it should run clear after a while.
Leaky and Dripping Faucets
Having a leaking or dripping faucet can run up your water bill. To fix it, first shut off the water under the sink then remove any decorative parts of the faucet and replace the washer and O-ring before reassembling everything.
Your water heater could be the cause of a lot of issues around your home, from a lack of hot water to foul smells and popping sounds. Hire a professional plumber to take care of the more complex jobs that a heater can require. However, if you're having hot water issues, you can simply examine the thermostat and adjust it accordingly.
If you hear odd sounds coming from your water heater, it could be due to sediment building up. To get rid of this, make sure you clean out the heater every few months. However, if you hear a boiling noise, it could mean the heater is overheating and you should call a plumbing professional as soon as possible.
Drain and Toilet Clogs
Before calling a plumber, try to unclog your drains and toilets yourself by using a plunger. Make sure you use a standard bell-shaped plunger for your sink and shower drains and a plunger with a flanged end for your toilets. If neither type can loosen the pipe blockage, put a plumber's snake to use. Ratchet the snake down the pipe to eliminate any clogs.