BEWARE! LIES, MISMANAGEMENT, LEGAL NIGHTMARE . WOULD GIVE -0- STARS IF POSSIBLE. PDQ Property Management, Wanda Galante, CEO/Secretary, operate a less than stellar operation. I live in a community that was managed by PDQ, Wanda Galante, for 10+ years (terminated Feb 2018). I have personally experienced countless lies, threats, mishandlings, gross negligence, slander, presentation of false financial documents, refusal to provide requested financial/community documents after Counsel and Association instructed her she had a legal responsibility to do so and the list goes on. Please, please investigate prior to allowing this individual or company to manage your community. I pray you don't find yourself in the terrible situation we are sitting in. Our records are a mess/non-existent at this point, reserve and operating accounts were virtually depleted, checks being written with no supporting documentation at the request of Wanda Galante and terrible overall record keeping resulting in a HUGE MESS. No community should have to endure the pain and suffering they have caused our community in addition to countless others. Check out all of court filings against PDQ/Wanda Galante! They speak volumes.
Poor customer service...cut my trip short because an open house was advertised for Sunday from 2pm to 5pm. Showed up and no one was there. I called the listing real to and no one answered. Lucky this wasnt my house I was trying to sell
Great job again by the team at Atlanta Property Experts! Sold our home in less than a week! They are the ultimate professionals and understand the needs of their clients.
If I could put zero stars, I would. This company has been frustrating to deal with over issues that should be minor, and downright miserable on major issues. There have been numerous issues with processing payments and correctly applying the payment to our account. Any issue that is raised is immediately the homeowners fault and/or responsibility without any attempt to listen/read the complaint. Only after constant calling, emailing, and escalating to the HOA board can resolution be obtained. Responses can take days to be received. Overall, this is a poorly run, unprofessional organization. One of the biggest issues we had was termites. The company retained to maintain the termite bond apparently is not doing their job. Not only our unit, but a couple others had active infestations identified in prior month. We had a separate company inspect the property that found signs of active termites. 2 days later, the management company's termite company gave us a clean bill of health. When this was raised to the Sharper Image, the complaint was not addressed.Our biggest satisfaction with this entity was the sale of the property and no longer having to deal with Sharper Image. If you are an association looking for a management company, I would be wary of this organization. If you a property owner in a community management by Sharper Image, I would ask for a full accounting of your account and request an inventory of report issues & resolution. For the amount of money charged to the community, you would expect a professional, responsive group. They are not.
Horrible company do not use them. Dirty company they do NOTHING. STAY AWAY FROM THIS LOW END MANAGEMENT
They own the building my company is in at 550 Pharr Rd. People are constantly getting stuck in the old broken down elevators. HVAC doesn't work and needs to be replaced. Terrible management company.
I am going to give some feedback on this company. I was referred to them by a good friend of mine because our community was self-managed. We were in desperate need of a management company. I gave them a call and they emailed me some information and I gave them a call back and set up a meeting. All went well, actually all went very, very well. We really needed to get some collection processes in play from old assessments that haven’t been paid in a couple years. That was our main concern. They have a collections department that was very reasonably priced and they took affirmative action and we are seeing results now as we speak. So although we have hired them and it’s only been a few months we are seeing the change in the community and some change in the HOA Bank account. I would say give them a shot. You won’t regret it.
I just wanted to leave some feedback for this company because they are actually the best management company I have dealt with. To sum it all up, we have just signed on with this company to manage my HOA and within 4 months we are already seeing change and a positive response in the community. They are going above and beyond to help are community bounce back. They also have a collections department that works. Literally they are making progress in collecting pass due assessments from homeowners who have failed to pay for a year or 2 in our community. I would recommend you give this company a shot. It is well worth it. They definitely do some quality work.
I am the current President of my board for my HOA in Lilburn, Ga. When we voted to have Horizonz manage our community, it was the best decision we made. For years prior we thought we had a good management company, but I won't reveal the name of that company as we are trying to forget them and the many ways they bamboozled us for so much money. Once Horizonz came aboard we saw an immediate change in our budgeting and community affairs. They have better vendors and they are always on top of any issues we have, which aren't many anymore. Not to bore you with a lengthy review I will get straight to the point to be made. Hands down I would recommend this company to any friend who lives in a community with an HOA. They are very affordable and you will get the best bang for your buck. They always go above and beyond. Thank you so much Horizonz.
This is a super mechanic. He gets the job done right and at a fair price. He has exceeded my expectations and will be my regular mechanic. I like having a mechanic I can trust and knows what he's looking for instead of guessing. 5 stars all the way.