My Rights with a Moving Company »
Moving takes a lot of planning, and that includes knowing what your moving rights are. Read on to find more about your moving rights and what you can do to prepare.
Moving takes a lot of planning, and that includes knowing what your moving rights are. Read on to find more about your moving rights and what you can do to prepare.
Staying organized on moving day is key, and planning is a big part of it. Keep this checklist handy before and during your move to keep things stress-free.
We've put together a small list to get you started on your journey -- and the first step starts with a single box.
After reading reviews for this business, I was skeptical that a moving company could receive so many positive reviews. I moved from West Orange, NJ to Manhattan right after Christmas. For me, moving has always been a cumbersome process but I used General Moving Carriers and felt compelled to write a review of my own. My foreman's name is Miguel and I couldn't have asked for better movers. Miguel was knowledgeable, his team was thorough and they did it all with a smile. They worked so quickly that they were done 30 minutes before the allocated time! They made sure to inspect every inch of my furniture beforehand and let me know if they saw any cracks or marks. Once they set everything up in my new apartment to my satisfaction, I could see no new damage at all. They thoroughly wrapped every piece of furniture and handled everything with care, even my heaviest furniture was moved carefully and without complaint. It was important for me as a single women to go with a moving company where I felt comfortable with the work crew. All of the guys were courteous and respectful at all times. I honestly could not be more pleased with the work Miguel and his team did for me and would not hesitate to recommend them or use them again. Believe the reviews, they are just that good!
Moving can be very stressful, but General put my worries to rest. I was worried about a lot of different things in the beginning and Damian made me feel safe and secure about everything. He answered all of my questions and helped me understand each step. Once I arrived at my destination in Texas I only waited for the moving truck 2 days. I was surprised since I was told it could take up to 2 weeks. It was great, once James and Altan arrived it was strictly business. They moved everything quickly and diligently. Everything was put where I needed it and they made sure to tell me each box # in order to account for all items. They communicated everything that I needed to know. It was great to have them. I appreciate all of the movers that helped in New Jersey and in Texas. The stress level when moving is always high and General Moving Carriers really made me feel at ease. It really makes a difference when you have movers who relay everything they are doing to you so that you understand. I have nothing but good things to say about them.
On Saturday Jan 30th, 2016 I could not have been more satisfied, pleased and impressed with General Moving Carriers Service. I've moved quite a number of times in my life and this was the first time I used a moving service and definitely would recommend them to anyone I know that's moving. The three professional movers Harold, Lawrence, and Brandon were very courteous, respectful,prompt and professional. They work very well together and also did not leave me with any unanswered questions. The items I had to be moved were wrapped thoroughly, quickly and with no damage done which were going to Flushing, NY. My dad who was on the receiving end was also very pleased on how these guys worked, moved, unwrapped and put the bed back together in a matter of minutes. Thank you Laura for the great customer service you provided me from beginning to the end. Thank you again Harold, Lawrence, and Brandon for an excellent job!!! :-) Best Regards, 100% Satisfied Customer
I have never sat down to praise a moving company before, but I am doing it for Harrington Movers. They did an outstanding job, and what is more astonishing, they did it at the last minute and at a price below what they originally quoted. I had originally hired a different mover, but when I learned he did not have insurance I suddenly needed a new mover at a moment's notice. I called Jeff Harrington out of the blue on a Saturday morning, and he couldn't have been better. He came by at once to my house to give me an estimate and proceeded to move me the following Wednesday. The crew was uniformly pleasant, competent, and professional. It was actually a pleasure to tip them. Everything was moved carefully and even faster than Jeff had predicted, so the final cost came in a few hundred dollars lower. What more can you ask for? If you are looking for a mover, look no further. Harrington sets the standard.
I was extremely nervous to begin this process because i am 37 and a half weeks pregnant and unsure what to expect. I cannot say enough how unbelievable this process has gone. I have never seen people work harder and more diligently. The guys were friendly and courteous and willing to help me with any request i had. Carlos ran his team like a fine oiled machine and treats them very well. Now, at the end of a very long two days move, I cannot imagine having had anybody else's help in this process. What i thought was going to be an overwhelming negative experience truly was a great, positive one. My husband and I are very grateful to Carlos, his crew and General Moving Carriers for their great job. Thanks, Christina Stevenson.
We had a lot of valuables, very old furniture in our family (some 200 years old) and the team took great care with each piece. They set up the furniture and put items exactly where we wanted them so that all we needed to do was unpack our boxes. We had a lot of books (a ton!) but they moved all of them without a single complaint. The entire team was courteous, kind, funny, helpful and worked non-stop. I didn't have to worry about a thing! The team, led by Rick, was very strategic in how they worked to save time (and saved me money!). General Moving Carriers has a very trustworthy team- They even found a credit-card while loading the truck and returned it. Thank you General for making a major event in life a stress free one.
First and foremost, I wanted to thank Jake, for all of his help in working with us to minimize the cost as much as possible. I truly am very grateful for his desire to help us with this move. The team though, is the one that should get all the credit because these guys are incredibly dedicated and professional! They absolutely went above and beyond the call of duty to ensure our personal items were secured and safe from being damaged. They worked so hard but still kept their friendly and pleasant attitude through-out the entire day. There is no doubt that i will recommend this company, especially Rich, Ray, Jessie and Michael , to assist anyone i know with their move. Thank you General Movers for a well done job!
Danny came out for the 1st move date and was helpful and reassuring at that time and we wanted him to come back for the new move date and he did! Danny made sure everything was boxed and packed up and that allowed for a smooth and safe move. This was extremely important to us because there was a lot of antique furniture and sentimental objects. The entire crew that came was so very nice, helpful and excellent at what they did. Helped us all feel confident that the move would go well. This was a different move for us as it was the 1st move in 40 years. Danny helped make us all feel comfortable and at ease, especially my mom! He is an excellent attribute to your company and helped us have a smooth move!
The movers were extremely helpful to me during this move. They were patient, professional and handled the move with care as if it were their own personal property. They even set up all the furniture in my new apartment exactly how I asked them to, which was way beyond my expectations. I only heard about General Moving from the internet, but I'm so glad I took the chance! I actually feel like my family won the lottery with the amazing team I was sent: Miguel, Ricky and Melvin. The team helped us tremendously and made us feel at ease with this important event in our lives. I highly recommend these guys for whomever looking for a positive moving experience! Thanks!
General Moving Carriers provided an amazing moving experience. I have moved in the past and never had such a professional team. From the start, Guy came to our place and was personal and made me feel comfortable and excited to use GMC. On the day of the move, Miguel and his team were professional, helpful and hardworking. It was a great bunch of guys and they handled our belongings like they were their own. They were efficient and most of all friendly. The day went without a hitch, everything went perfectly. I would use them again and would recommend them to everyone. They provided service with a smile. Adam Lurie, Parsippany
Every move is different, so it's vital to choose a moving company that's right for you. The first consideration you should make when hiring these professionals is how far you're moving.
Depending on the moving company, local moves are typically anywhere between one and 100 miles within the same state. Local moves are less complicated to plan, both for you and the movers you decide to hire. They're typically priced based on how much you need to move, how many movers the company plans to provide and how long the job is estimated to take.
Long-Distance and Interstate Moves
Even if you're staying in the same state, you may still technically be planning a long-distance move - though the exact mileage varies by moving company, these are typically moves that are more than 50 to 100 miles long or across state or country lines. In fact, even if you're moving within the same state but you have to go through another state or country first, it's likely considered an interstate move, rather than a local one. That's because the movers are technically transferring items between state lines, which means they'll be responsible for having the correct licensing and insurance in place.
Long-distance moves are much more complicated to plan, typically requiring you to pay numerous extra expenses for everything from shipping items to renting storage space.
Are you making a big move and trying to figure out exactly how much you should plan to spend? Or are you on a tight budget and looking to hire a mover who can keep costs low? Either way, it's important to understand how exactly moving companies charge their customers.
As mentioned above, for local moves, companies will charge based on the number of movers they provide and the amount of time they'll need to spend on the project. Generally, the more rooms in your apartment or house, the more movers and time you can expect to be charged for. The price of long-distance or interstate moves, on the other hand, will be based on the amount of belongings you have - and more specifically the weight of those belongings. The heavier the boxes or items you're shipping across state or country lines, the more expensive your move will be.
Moving costs will vary greatly, depending on where you are. Local moves in a small town in the Midwest will be much less expensive than comparable moves in New York City. For that reason, it's best to do some research about the going rates in your area.
No matter what type of move you're making, you can reach out to prospective moving companies for estimates - this is the best way to determine how expensive your move will be based on where you live and what services you're looking for. Typically, the moving company will send someone to your home who will do a walk through of each room, making note of the furniture, valuables and other belongings in each one. Then, he or she will provide an estimate. The exact amount you pay may, however, be different from the amount declared in the estimate. That's where the type of contract comes in.
Nonbinding vs. Binding Contracts
For any move, a company will ask you to sign a contract. It's crucial to know exactly what type of contract you're signing, though, to understand how much you can expect to pay. In basic terms, there are two types of moving contracts: binding and nonbinding. Binding, as well as binding not-to-exceed, contracts are the most preferable for people hiring movers. These list an estimated price the moving company cannot charge more than. So, even if your local move takes an hour longer or your belongings are heavier than expected for an interstate move, you're still only responsible for paying a fixed amount.
Nonbinding contracts, on the other hand, have no fixed final number. Instead, they list a rate - by the hour or by the pound/kilo - and you're responsible for paying exactly how much your move costs in those terms.
Keep in mind that movers provide a variety of services, many of which you may not require. These can affect how expensive your move will be. For example, a full-service move that includes packing and unpacking will be pricier than a local move that only includes loading the truck, driving it to the new home and unloading it.
For any move, there may be extra costs beyond the typical services offered. If you're asking your movers to transport large, hard-to-move items, like pianos, for instance, you'll likely pay an extra fee. Likewise, if your apartment building doesn't have an elevator or the truck has to be parked far from your home, you may be charged extra. Ask about these potential expenses when signing your contract.
Don't rush through the process of hiring a moving company. Make sure the movers you hire are dependable, reputable and the right fit for your needs.
Look for Reviews and Recommendations
When hiring movers, it's a good idea to both look at reviews online and ask your friends and family members for recommendations. Personal endorsements will go a long way toward helping you determine whether you can expect the company to do a quick and professional job.
Choose Top Candidates
As you're vetting candidates through reviews and recommendations, narrow your selection to three or four top options. Make sure the companies offer the type of move you're looking for, whether it's interstate or local. These three or four companies are who you'll contact for estimates.
Don't Be Afraid to Ask Questions
After receiving estimates, you'll have a better idea which companies are within your budget. However, this isn't the only factor you should use when choosing movers, especially for more complicated jobs. In fact, you may be willing to pay a little more to hire quality movers who can ensure the safety of your belongings. Don't be afraid to call these companies and ask questions.
During the hiring process, you want to make sure of three things: First, that the moving company is reputable and has the proper licensing and insurance. Second, that the movers are dependable, professional and committed to doing the job correctly. Finally, that the estimate provided is binding and that you're aware of any potential excess costs. With these factors in mind, here are some of the most important questions to ask a moving company:
As with any service profession, there are certain moving companies - though they are few and far between - that aren't reputable or that will try to take advantage of you. It's important to be able to recognize a scam if you come across one.
Call the FMCSA
For long-distance or interstate moves, you can easily check that companies have the proper licensing and insurance, which is a clear indication that they're legitimate. All interstate moving companies must be registered with the Federal Motor Carrier Safety Administration, so call 888-368-7238 to confirm the licenses, insurance and credentials of the movers you're considering. The FMCSA can also tell you if any complaints have been filed against a particular moving company.
Check with the American Moving and Storage Association
For both local and long-distance moving companies, AMSA is another good place to check out a company's legitimacy. Moving companies aren't required to be an AMSA member, but the ones that are have committed to the association's rules and regulations, which protect both the companies and the consumers hiring them. If a company isn't an AMSA member, that doesn't mean it isn't reputable, but an AMSA membership is a clear indication of legitimacy.
One of the most common fears people face when moving to a new home is that something they own will be lost or damaged in the process. While no company will be able to guarantee everything arrives safely, there are steps you can take to make damage less likely.
Pack and Transport Your Valuables
If you have items that are emotionally or financially valuable to you, do your best to pack and move them yourself. Keep jewelry, expensive artwork, inherited valuables and even costly electronics in your own car - that way you'll have complete control over their safety at all times.
Choose a Moving Company That Plans Ahead
Moving companies can better keep your belongings safe when the movers plan ahead. What does this mean? Many companies take extra time to measure doorways, halls and stairways to find the safest route in and out of your home. They should also provide furniture blankets, covers and moving pads to keep both your home and your belongings free of scratches or other damage.
Keep the Moving Area Safe
There are some things you can control on moving day and some things you simply can't, such as the weather. If you're moving on a snowy, icy or rainy day, keeping all of your paths, stairways and walkways clear and dry is crucial. This can help protect both the movers and the large items they're carrying to and from the truck.
The subject of tipping is relatively unclear when it comes to movers. However, there is a general rule of thumb that most people in the industry agree on: Tip your movers if they've done a good job and you think a tip is warranted.
Generally, a 5 percent tip is considered appropriate, though some people recommend paying $20 per day, per mover for basic, local moves. However, almost everyone agrees you should first do a quick walk-through of your home to check for any damage to your furniture or belongings and to make sure everything is where you'd like it to be.
If you do decide to give a tip, divide it evenly and give money to each individual, rather than giving the entire sum to the head mover and expecting it to be doled out equally. One type of tip to avoid: alcohol. It's usually illegal for movers to have bottles of alcohol in the truck or van, so tipping a bottle of wine or liquor could get them into trouble.