Went three times 1st and 3rd visit was a disappointing experience. Unprofessional atmosphere especially in the waiting area. A lot of non work place language (cussing), also I as the customer should not know about drama in the shop. During my 3rd visit a stylist and another employee almost fought inside the shop. They did not seem to care that I the customer saw everything unfold. No one apologized for the inconvenience even the owner did not say anything about the disturbance. While they are talented they need to work on professionalism for they lost a potential long time customer after this last visit.
3030 Superior Ave ECleveland, OH 44114
From Business: Welcome to Anna Beauty Center! Anna Beauty Center is the largest Shiseido Boutique, Skin Renew, and Qiora retail store in Ohio. We make your skin healthy and beau…
Big disappointment front of my head were done with small braids and the back big braids.. My back was shorter than my front which made it impossible…
Everything about this salon is unprofessional! I had a issue with a young lady who did my hair. She told me a price of $85 and after finishing my hair she decided to change the price to $95. To sum it up we ended up at the police station because her rude and utterly disgusting behavior. To make matters worst I contacted the shops owner who told me she is all for customer service, and told me that after that the young lady would no longer work at that shop after the incident and I would not have to worry. Well of course the owner lied and the young lady is still working there without a Cosmetology license and she is not in school. I ended up reaching out to the board of cosmetology, because of this issue. I treat people how want to be treated but I felt totally disrespected by both the dishonest owner and the unlicensed stylist. We have to do better with customer service! Its just unacceptable when running a business to not provide good customer service.
Very professional, great service,beautiful salon,clean modern affordable prices lovely salon, open 7days a week
So professional,gorgeous salon,open 7days a week. Friendly staff, new and modern. In and out service. Plenty of specialspace.
Love the store!Excellent service.The owners are very helpful,and so are the workers.Sales are always unbeatable.
Their friendliness is overrated. Some of the girls are friendly. Some of them are "nicety". That's nice nasty for those who don't know. They expect you to stand around and wait while they serve other customers who came in after you when you are looking at stuff in the case or behind the counter. Hire more people! It's 1st come 1st serve. You can only wait on one person at a time. if you are browsing the shelves they follow you around incessantly. It's hard to just browse. If you don't like to be followed in stores then beware they do this under the guise of being friendly. I would have spent a lot more if they had left me alone. I am a browser and a label reader. I compare ingredients, etc. after 10 minutes i gave up and leftThey have a lot of brands of everything but only select stuff from each line. Limited shades and quality of braiding hair. Not much in the medium price range. Will try to steer you to the priciest stuff if you don't know any better.Lots of cheap trinkets if you like that kind of stuff.Everything is overpriced. You can get the same hair products at other shops and online for a better price. And a better selection.