What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Maybe this repair shop should change it's name to DISHONEST-1! What is it with repair shops…when you bring your car in for something simple, like an oil change, it always turns out to be a lot more, OR something else breaks soon after…Brought my car in on a Friday for a simple $20 oil change. Once the car was lifted up, the technician showed me a joint bolt under the driver's side, by the tire, that he said was kind of loose and that it would cost me over $400 to replace it and that it had to be done, otherwise my car would get worse. I said, “No, just the oil change.” In less than 10 minutes after that, my car was done. Great! Right???? Monday morning, I walk out towards the car and noticed something hanging at the bottom of the car. It's the cover or flap underneath the car engine that is hanging half loose, almost dragging on the ground!!!! The technician at the shop probably forgot to tighten something and now it's loose and broken!!! Since the oil change, I haven’t driven anywhere far or on highways, only the small roads by my house...THANK GOODNESS! Otherwise, that whole piece would have come scrapping off my car, or worst cause an accident! After work, I went back to the shop and spoke with the manager, Jon, and explained that the cover or flap is loose because it was probably not put back together properly. He asked for my information and said it'll be around 45 minutes before they can bring my car in the back to look it. 45 minutes!!!!!! To correct what they messed up???????? After about 5 minutes, he went into the shop and came back out and said they can look at my car. He also told me that it was one of his main technicians who worked on my car Friday, and I was told that the cover was loose. I told him, No, that’s a mistake because I was never told that and when I looked at underneath the car with the technician, the only thing the he mentioned was the bolt, NOTHING else. The cover was intact and perfectly fine when I was looking at the bolt with the technician, BUT now, 3 days later, it's broken and hanging loose, barely dragging on the ground. The manager asked me to come back to the shop area once the car was lifted and showed me the broken cover and pointed out that it is worn out and that's probably why it's broken. Yes, my car is old BUT this was NOT broken and loose before I brought car in and NOW it is. I took out my cellphone because I wanted a photo of the broken cover, and he told me, "NO camera use is allowed." I said, "It's my car." "I'm just taking a picture of the underneath of my car." He said, "NO camera use is allowed in the shop area." I looked around and I said, "There are no signs." He said again, "No camera use is allowed." He asked if I wanted the cover removed or leave as is. The technician standing there said it wouldn’t do a lot of damage to the car, to not have it, so removing it would be fine. I agreed to have it remove, because apparently, there was no other choice, other than leave it hanging. The manager started to walk away and he turned to the technician and asked him if there is a no camera use policy and the manager heard me and turned right back around, and repeated himself, “No camera use is allowed in the shop.” REALLY??? Hmmmm….I wonder if this how the shop gets customers to return…simple oil change here….loosen this and that…in no time, the car will be back for repairs.
I have taken my truck to Casper Auto and I am very pleased with the work. Gary has always has given me a fair price and the work is a spot on, Thanks guys...
If I could rate this place a negative number I would. This is one of the most dishonest car shops there are. They charge you for parts they never replace and then when you bring it back charge you for more replacements then void the warranty if you tell them no. Do not go here.
Ok guys until there's a problem. Gary gets very defensive and starts pointing fingers. Spent a lot of money the last couple years with him but will never step foot in his place again.
He has been very fair. As well as very timely in getting our car dealt with.
https://www.youtube.com/watch?v=fT9hLuxCHbQ Yep he just called a customer by the N word. I had a car sit there for 11months and got the same thing everyone else has been saying. Another excuse, more time delay blah blah blah. Now to find out what this used to be honest and trustworthy man really is? Watch the you tube someone else took. He is a horrible man.
caspers is honest but very slow it took 2 months to get my car back.
After a bad experience at another mechanic, I called M&M auto to get a price quote. They charged me HALF of what the other place was going to charge me. They also picked up a part for me since the courier service wasn't available, got me in right away, and got the job done in 45 min. I will definitely go back!
Don't ever go to this place. They were supposed to fix a couple of vehicles for us for over three weeks now and have done nothing. I went in there today to talk about it and was told he will do it when he gets around to it. Told him I needed it fixed before Monday and he began to swear at me and threaten to beat me up and get the f#%& out of his shop! I have never been threaten to be beaten up in a place of business I was willing to pay them thousands of dollars! Do not ever go there or send someone to! Worst experience I have ever had in my life!!!!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.