Bought 1 car and 1 truck from Sunrise Auto.. The owner Luis is so awesome.. Very pleased...
Provided a credit card for 1 $500.00 deposit on a car. Car was sold out from under us while securing a loan. Completely unethical behavior.
They sold my son and daughter a car that broke down right after they bought it. I consider them one of the most deceitful businesses in the state of Louisiana. Will be filing a lawsuit with them!
Luis totally Rocks & I tell All My friends to come See Luis...He'll Let U Have It... Thkx Luis I Love My Buick Century
They told me that the truck I wished to purchase was available, so I paid $30+ for a CarFax report. They emailed me ,after being closed for the 4th of July weekend to inform me that suddenly, the vehicle was sold?!? I was promised an incredible online buying experience. Instead, all I got was BS and $35 less in my wallet. Beware!!!!
I read the reviews on Northshore Volkswagen before I went to buy my car. I was a little skeptical going into the dealership after reading reviews. I was met with a firm handshake by Hans my salesman. Hans was by no means a pushy salesman. I met the general manager who was very friendly. The finance manager, Jason was very knowledgeable. I went in thinking that it was going to take all day, but it did not. I was in at 9am and out by 10:30am. I got the protective coating to my interior and exterior that takes about an hour to apply. I will recommend this dealership to everybody.
Hands down this was the best experience we have had purchasing a vehicle. Clean and extremely professional. Excellent communication!
Watch for service scams, bought new tires. Next day discovered one looked used. Pam in service verified less tread on that tire. Took it back for replacement. Today noticed they had gouged my wheel with tire machine. Pam also verified that. Offered to keep my vehicle for day for wheel repair. Instructed them I will use my own wheel repair person and they can pay the bill. Said they will not go over $100. In short, tried to scam me with used tire, damaged my wheel, caused me to burn a 1/2 tank of gas ($50), burned several hours of my time and no real apology or even offer of a free rotation or oil change or anything plus tell me if its over $100 it's on me. Never again!