Great store on Elm st. Very friendly encouraged me to try out different mattresses, which I took my time until I found the bed that was right for my budget. They had the new bed delivered that same week. I love this new bed.
I purchased a mattress from the Manchester store next to Chipotle. I have never had such good customer service. I have worked in sales for my entire adult life and you have to be realistic. If you expect to get your mattress for free AND get free delivery you are going to be disappointed. It's not deceptive, it's trying to make a little bit of money. Sorry to burst your bubble but it's my understanding that businesses are there to make a profit...not to give away their product.
Do not buy a mattress at the Manchester nh store. Very deceptive sales practices and resolving any issues with the salesman named Brian or his regional manager Rob is useless . The manager called me names and hung up on me. He was rude and would not let me even talk. I was told there were not any sales coming up and sure enough one week later I could have got the mattress for free I was promised free shipping and was charged 99 dollars. How can they stay in business?? Stay clear of this business