They have now had our car one month. They refuse to return calls. They do not answer any of the phone numbers we've tried. Including the main business number.The car is in for work covered by the warranty. It was towed in on a Friday night but they didn't even call until the next Tuesday (despite us calling multiple times in the interim) claiming that they had no clue why it was there. That is an outright lie. They were told both before it even arrived and in a call Saturday to confirm the car arrived during the night.All they care about is making the initial sale. Once that happens, it takes the threat of a lawsuit for them to even begin to do something about your car they are holding hostage.Even if you do manage to get through on a phone, it's so convenient that the guy you need to talk to is always on vacation or taking a 4 day weekend.If you do get sucked into this Death Star, all I can say is "May the Force be with you!"
Went to buy a car with my wife after our old one broke down. We were able to get financed with moderate credit and drove away in a car that very day. I have been referring friends to this company ever since. Our son just started driving and we will be headed back to buy him a car as soon as he gets his license.
Hands Down this is the best Pre Owned car dealership that there is!!! Best Selection, Excellent financing options for all credit types!! I highly recommend
This dealership is under new ownership and the new owner is a successful car dealer and you will get the best deals in Manchester and quality cars that are checked over very good no matter what the price is go there and check out the new inventory absolute auto brokers and car rental you will be in great hands
Well I shouldn't be surprised but got screwed over by a used car salesman! Husband went to get car huuuuge interest rate and some ghetto shut off installed on car. Out credit isn't terrible so I don't understand. Gas cap is broken. Just feel bad about the entire experience. If we had more time we would have never felt with them!
I bought a car from them a few months ago, They also changed the amount of payments to 60 months from 36 months without my knowledge or consent, the motor blew 23 days after I got it, well within the 30 day fake warrantee they made me pay for , they refuse to take the car back, give me money back, or even deal with the problem. DO NOT BUY HERE!!!!!
If I could rate this place zero stars I would. I went up to look at a car and only after I drove over an hour and a half and looked at the car they told me it had been totaled and had a reconstructed title. They said that they "fixed" all of the problems it had. I was still interested in purchasing the car, but wanted to discuss it with my father because I don't know much about reconstructed titles. We signed an "agreement to purchase" and wrote a check as a deposit to hold the car and planned to go back up in a couple days and purchase if everything checked out. After thinking about it I called back two days later and told them I had decided that I did not want the car because of the reconstructed title. I asked if they would mail the check back to us so that we could be sure it would not be cashed. I was given a guarantee by Earl, who runs things when the boss isn't there, that the check would not be cashed. I asked if they would at least rip it up and throw it was if they would not mail it back and was told that it will probably just stay in a file. We should have just paid the bank to cancel the check because that same day I told them I was no longer interested in the car, they went and cashed the check anyways. After many phone calls and actually showing up there to get our money back, they are refusing to return the money they stole when they illegally cashed that check. The check should not have been chased as we did not purchase the car or sign a bill of sale. This is a horrible business and they should not be trusted.
These guys are a ripoff and I strongly don't recommend anyone to buy cars or get their cars repaired through these guys. Their cars are lemons and WILL NOT pass inspection. I bought a car from these guys and it did not pass inspection so I brought the vehicle back for them to fix and I had to chase Manuel Jaimes around for 3 weeks to get my car fixed and not all the issues were fixed and it still did not pass inspection. These guys were trying to soak me for $220 for an engine misfire and told me it would take an hour and a half to fix when the part only cost me $20 and it took me 5 minutes to fix. These guys are NOT honest, they are thiefs and con artists.
Best experience ever! Got a 2004 Mazda 3 from Seven two month ago. No issues so far despite on high mileage. Straight people, no games.
I financed a vehicle with them and couldn't be happy. The girl who financed me was very honest from the start, and she told me exactly which options would be better for me personally instead of which ones would get her a higher profit. I went to several different dealerships before choosing Sevan and I was extremely happy with my decision.