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        General Info
        Your Cox Store in 179 Deming St., Central Manchester is the place to experience how it feels to live in a truly connected home. Our friendly experts will answer all your questions about the New Cox Mobile service exclusively for Cox Internet Customers, Internet speeds, self-monitored Homelife services, and Contour TV. Browse the latest mobile phones and accessories, demo the voice-activated remote and hear blockbuster sound from the latest in Top Tech audio electronics. Discover, learn, and experience more at your Cox Store.
        Payment method
        amex, cash, check, discover, master card, visa
        Neighborhood
        Robertson
        Other Link

        https://www.cox.com/local/residential/stores/ct/central-manchester/179-deming-st

        Categories
        Cable & Satellite Television, Satellite & Cable TV Equipment & Systems, Satellite & Cable TV Equipment & Systems Repair & Service
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        Pat G.

        01/25/2015

        Overall
        Excellent Customer Service Deming Road Cox Solutions Store

        Called 800 number as specified on problem setting up mini box. Woman I spoke to extremely rude and discourteous and was of absolutely no help.

        Contacted Cox Deming Road 3 days later. Technician I spoke to (Jonathan) was extremely patient and helpful. My experience on that call was the direct opposite of initial call to the "800" number and allowed me to get my tv up and running on new system.

        The employees who are SUPPOSED to be answering inquiries at the number posted in the mini box instructions should be instructed in how to give good customer service and should know their jobs.

        Asking a customer "what do you expect me to do" is rude shows how in adequately trained that are - that at least certainly applies to the woman I spoke to

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        Details

        Phone: (860) 432-8100

        Address: 179 Deming St Ste 9, Manchester, CT 06042

        Website: https://www.cox.com/local/residential/stores/ct/central-manchester/179-deming-st

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