The Director Steve and Intake Admissions Officer Ashley are rude and disrespectful. All they care about is money. They have their Favs who can do no wrong. Different rules apply to certain people. There is A LOT of stealing in the houses. Food and Clothes, etc. They take in many convicts who are masters at deceiving people. Don't waste your time and energy. Unless of course you want to. Just trying to save you a headache. Definitely stay away from the East Hartford location. They have a lot of locations. No Bueno!