The absolute worst transportation service I have ever attempted to use. They were notified 5 days in advance for the need of a wheelchair car for transportation of an elderly patient from Riverside Health Care in East Hartford to Hartford Orthopedic Surgeons in Manchester. After not showing at the requested time, they were contacted four times. Each time I spoke with a different, slightly less-informed person than the time before. In Particular, Rachael and Diane (the alleged manager) were especially USELESS. I was given 4 different "alternate truths" about the lack of transportation, blaming everything from volume to driver error to heavy volume.As a result of their callous attitude and total lack of customer service, an already apprehensive, wheelchair bound senior was extremely late for her appointment.I will not ever call them again and am filing an official complaint with the Department of Transportation!THEY ARE THE WORST !!!!!!
Unsafe driver, cut across two lanes and then stopped, blocking oncoming traffic. We were shocked at his actions!
Get's me to the airport on time when I need them. The driver's know what good service is.
Get's me to the airport on time all the time. The driver's go out of their way to serve me well.