9819 Cockrell Rd, Manassas, VA 20110
Phone: (703) 393-1696
Fax Number: (703) 393-1696
Fries Garage & Tire Center
Fries Garage & Tire Ctr
Fries Garage Inc
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Never again! I would have left no stars but this page would not let me do that.
This place was close to work and seemed to be busy so we thought we would try it out. That was our first bad move.
We took our Silverado pickup truck here because my wife was hearing noises coming from the rear brakes during her trips out with the horses. The estimate we got back was for over 3 bills for replacing the rear pads and rotors (pads worn & rotors warped). OK, safety is important to me especially when it is my wife's and her horses so I told them to fix it.
After the repair we noticed that the inside of the rotor area looked "more open" than what we remembered it so my wife called and asked if they were sure the correct rotors were installed. They assured her they were and it was not possible to install the incorrect rotors.
A couple weeks later on her next trip out, she passed by one of the rear tires and noticed a smell. When she got next to the tire, the heat coming off of it was obvious and excessive. She could not hold her hand on the wheel rim.
I took it back in and when they looked up the previous job, I was told "Oh, you are the guy whose wife accused us of putting on the wrong rotors". I said, "No, we were verifying that there was no mistake made."
This time I was told that the right rear caliper was stuck and that the repair would cost just under 3 bills. OK, 6 bills to fix a brake problem was a little excessive to me but there is the safety involved so "Yes, please fix it". When I paid the bill and looked at the invoice, I noted that a comment was added to indicate that we may have future problems with the left rear of the vehicle.
On the very next time out my wife noted a liquid leaking from the pickup when she pulled it into the garage. Further inspection found that brake fluid was leaking down the left rear wheel.
This time I took the vehicle to a different shop and had them investigate. They reported back that a brake line was loose and all they had to do was tighten it. I asked if it was possibly due to being left loose while bleeding the brakes and was told that there would have been no reason to loosen the line where it was leaking.
Why would Fries loosen a brake line and not tighten it back up?
I assure you I will NEVER take ANY of my vehicles back to this ripoff joint. You got me for almost 6 bills AND you risked the life of my wife and her horses - you won't get another chance to do it again.
If you want your vehicle repaired right - go somewhere else - ANYWHERE else - not here!