First iff, The bondsman said I try to treat everyone as if it were his sister he was bonding out and it showed.This company was so helpful. I didn't understand the Virginia court process and he took the time to explain it to me. The bondsman never seemed to get annoyed, as others did, when I called and sked questions. He met my husband and me at the jail and waited with until my husband was out. He was very polite and nice and although I am sure he didn't want to be there, because come on who would, he never let it show. Couldn't thank them enough.