Called to inquire about the cost of a propane tank exchange. Was told she wasn't at register so she couldn't quote a price. When I asked to be transferred to someone at a register, she told me she couldn't because they were all "busy with other customers." Not, please hold or anything, just made to feel like the customer on the phone was unimportant. Although I live in Utah, I have been a frequent customer of this Chevron. But, no more. Next call was to the Quick Stop, Chevron's competitor across the street. They couldn't have been more helpful and now they have acquired a new customer.