Every single time we eat there something is wrong or its terribly slow service. The food is alright. I'm to the point where I only go for happy hour or half priced shakes. Even then we wait too long. The last time we went it was 1030pm the place was fully lit and there were at least 6 cars pulled into the spots and there were people sitting at the tables. When we pushed the button we were told they were closed.
The food is decent and the staff are fast, but that is because they pay no attention to your actual order. I have had to go in and complain too many times to count, and a cashier even told me once, "Oh, yeah. That happens all the time here." I have since boycotted this restaurant and prefer the Sonic in Madisonville instead.
This is a great place to eat with friendly staff, and they have only messed up my order once in the 10+ years that I've been living here. My only complaint is that service tends to be slow from 6:00-7:30 PM.
Food is always fresh and delicious and the customer service is always pleasant and the restaurant and grounds are always maintained and cleaned