I have been dealing with this company for 2 year now and at first they were OK but it has been 4 weeks (yes I said 4 weeks) that our trash hasn't been picked up. We have gotten a lot of excuses and even a few lies but no service. They say they will definetly pick it up on a certain day but don't even have the courtesy to call us back to say they aren't coming. We have been EXTREMELY patient with this company but enough is enough. When we asked about our bill being adjusted for the month we paid for but didn't get service we were told....."it's only $12 a month". It's not about the money, it's about you giving me the service I paid for and not lying to your customers. By the way, I still haven't had my trash picked up.
6. AW Waste
Serving the Madisonville Area.
From Business: Trash Container Rental, Dumpster Rental, Waste Management, Advanced Disposal Services, Port-O-Let, Porta Potty, Construction Dumpster, Roll Off Containers, and Ro…
I had a great experience with the sales rep Aaron and his manager Chris. They are some of the best customer service agents I have ever dealt with. I…
I have had nothing but problems with this company. I have a business account and 2 residential homes that they are suppose to pick up. When I tried to cancel the "so called contract" he told me he would turn me over the the collection agency. I have called, emailed and begged for someone to pick up my trash. I've taken pictures of it and emailed it to them. The owner indicates that he has 30 days to fix any problems and that he has done this...well I said NO HE HASN'T, nor anyone from his company. He told me the amount of my trash was the issue. Sorry, but that is pure BS. If you go with this company after all that has been said, you deserve them. I would recommend Republic services, out of Mayfield, KYthe only reason I gave this company one star rating is because it won't let me give them a -1!
This is the most AWFUL disposal company I have ever dealt with. Ever since they got the contract for our area our trash is picked up on time if we are lucky only about 50% of the time. One week they skipped our entire street for the whole week! I had to call them 5 times that week and got excuse after excuse. The whole time I was without my can because it was full. Every time called they give the excuses of either an employee was sick, or truck broke down, or truck issues, etc....I do not recommend them and advise you to not use them. They obviously are under sub-standard management. Unfortunately they are the only provider in our area or I would drop them like a bad habit. As I write this I have had to call them again because we were missed yesterday. The excuse: Truck issues.....whatever that means.
This company is HORRIBLE!!!! They NEVER come on the day schedule. As a matter of fact they NEVER come at all!!!! It has been over a month since they have emptied our trash bin!! I pay 55.15 a month for them to pick it up once a week. The garbage is falling out all over my yard and the animals are getting in it!! I have called them NUMEROUS times and when I leave a message they NEVER return my phone call! When I ask to speak to a manager they put me on hold for 25 mins. When the "manager" if that is what you call him FINALLY picks up the phone and I explain my situation...he puts me on hold again and gives me to someone else. They have told me about 25 times that they will be here tomorrow. Guess what....my trash is still flooding over. I guess the only option I have left is to light a match in the bin to empty the trash myself or hook up to it with my truck and haul it to a ditch somewhere!! They are the WORSE company I have ever dealt with in my life!! If I could give negative stars, I would!!!! I don't imagine they will be in business for long with employees like this! If I could contact the owners, I would.....but there is NO number or email to contact them. I would NOT waste my time or money on this company. You will be stuck with stinky trash!!